Sameh Hatem
Dubai
Summary
Business Administration professional with 8 years of experience across sales, insurance underwriting, and administrative operations. Proven ability to drive revenue growth while also handling back-office processes, client documentation, and policy management. Fast learner with strong analytical and organizational skills, adaptable to both customer-facing and operational roles
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work History
Corporate Sales Manager
Beneple
Dubai
06.2025 - Current
- Developed corporate sales strategies to enhance client engagement and retention.
- Connected with potential customers to build new corporate partnerships and solicit sales.
- Collaborated with marketing team to develop promotional materials and campaigns.
- Collaborated with agents to gather necessary documentation and information.
Insurance Coordinator
Petra Insurance Broker
09.2023 - 06.2025
- Managed insurance claims processing and documentation for diverse client needs.
- Coordinated communication between clients and insurance providers for efficient resolution.
- Researched policy changes requested by clients and updated their accounts accordingly.
- Analyzed weekly and monthly financial reports and reviewed accounts receivable reports and insurance contracts to facilitate revenue cycle management.
- Reviewed documentation submitted by clients prior to issuing insurance policies, ensuring accuracy and completeness.
Underwriting Manager
Liberty Insurance Broker
Abu Dhabi
06.2021 - 02.2023
- Evaluated insurance applications for risk assessment and coverage suitability.
- Collaborated with agents to clarify underwriting guidelines and requirements.
- Analyzed client financial information to determine insurability and policy terms.
- Maintained detailed records of underwriting decisions and processes.
- Evaluated claims data from previous policies to identify trends or patterns that may indicate a higher level of risk associated with certain types of policies.
- Collaborated with other departments within the organization to ensure efficient processing of customer applications.
Underwriting Officer
Al Shorafa Insurance Broker
Dubai
01.2017 - 05.2021
- Evaluated insurance applications for risk assessment and policy approval.
- Collaborated with clients to gather necessary documentation and information.
- Analyzed underwriting guidelines to ensure compliance with company standards.
- Managed policy renewals and addressed client inquiries promptly.
- Mentored junior staff on underwriting processes and best practices.
- Prepared detailed reports on underwriting decisions for management review.
Education
BBA - Business Administration
Arab Academy For Science Technology And Maritime
Lattakia, Syria 11.2011 - 05.2016
Skills
- Sales strategy
- Client retention
- Market analysis
- CRM software
- Policy evaluation
- Underwriting guidelines
- Claims analysis
- Compliance management
- Insurance processes
Languages
Arabic
First Language
English
Upper Intermediate (B2)
B2
Timeline
Corporate Sales Manager
Beneple
06.2025 - Current
Insurance Coordinator
Petra Insurance Broker
09.2023 - 06.2025
Underwriting Manager
Liberty Insurance Broker
06.2021 - 02.2023
Underwriting Officer
Al Shorafa Insurance Broker
01.2017 - 05.2021
BBA - Business Administration
Arab Academy For Science Technology And Maritime
11.2011 - 05.2016