Samer Deeb
Sales Executive
Dubai
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Customer Service Agent
Banke International Properties
Dubai
12.2022 - 06.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Entered customer interaction details in sales system to track requests, document problems, and record solutions offered.
- Communicated with clients regarding account services, statements, and balances.
- Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service.
- Educated clients on account services and resolved client inquiries regarding statement information and account balances.
- Facilitated communications through management of inbound and outbound customer calls.
Sales Executive
Square Yards
Dubai
08.2022 - 11.2022
- Analyzed past sales data and team performance to develop realistic sales goals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Utilized internal lead referral tools to solicit new business opportunities and contacts.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Created and implemented successful sales campaigns to drive leads and increase sales.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Developed and implemented account management plans to establish customer satisfaction.
Sales Executive
Homes Partner
Dubai
06.2022 - 08.2022
- Analyzed past sales data and team performance to develop realistic sales goals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Education
Bachelor Of Business Administration - Marketing
Lebanese International University
Zahle Lebanon 01.2018 - 01.2021
Skills
Documentation and reporting
Microsoft Office Suite proficiency
Service-oriented self-starter
Outstanding communication skills
Exemplary work ethic
Customer Relations
Sales expertise
Empathetic and genuine
Timeline
Customer Service Agent
Banke International Properties
12.2022 - 06.2023
Sales Executive
Square Yards
08.2022 - 11.2022
Sales Executive
Homes Partner
06.2022 - 08.2022
Bachelor Of Business Administration - Marketing
Lebanese International University
01.2018 - 01.2021