Soher Gohar
Dubai,DU
Summary
Seeking a challenging position at a reputable company, where skills and qualifications can be applied & developed in work environment that motivates to meet standard of excellence in the position. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
11
11
years of professional experience
Work History
Human Resources Administrator
F1rst Motors
Dubai, United Arab Emirates
04.2025 - Current
- Streamlined recruitment processes to enhance candidate experience and improve onboarding efficiency.
Implemented employee training programs, fostering skill development and enhancing team performance.
Managed payroll processing, ensuring accuracy and compliance with relevant labor laws and policies.
Developed and maintained employee records through HRIS systems, improving data accessibility and reporting capabilities.
Human Resources & Legal
Intercoil International LLC
Dubai, UAE
09.2024 - 03.2025
- Recruitment , Employee Relations, Performance Management ,Compliance, Training and HR Strategy
- Supported legal representatives during court case presentation.
H.R Administration Manager
VIVO COMMUNICATION TECHNOLOGY CO. FOR SMARTPHONES
01.2021 - 09.2024
- Payroll Management ,Employee Insurance ,Document Collection and Compliance ,Performance Management and Employee Relations
- Coordinated staff training sessions
H.R Recruitment
INTERNATIONAL ACADEMY OF INFORMATION TECHNOLOGY AND LANGUAGES
07.2022 - 09.2023
- Recruitment Support ,Payroll Assistance and Communication Facilitation
H.R Specialist
SANABEL ROSHDY INTERNATIONAL SCHOOL
02.2019 - 01.2021
- Employee Relations ,Overtime Management and Teacher and Student Affairs
H.R Recruitment Agent
EL WALEED COMPANY FOR COFFEE PRODUCTS
02.2017 - 01.2019
- Develop Recruitment Strategies ,Candidate Screening and Interviewing and Onboarding
- HR Administration: -Manage applicant tracking systems (ATS)
Reservation Agent
HORUS COMPANY FOR CONTRACTING AND ENTERTAINMENT CONSTRUCTIONS
01.2017 - 07.2018
- Improved customer satisfaction by promptly addressing inquiries and providing accurate information regarding reservations, cancellations, and modifications.
- Boosted revenue with upselling additional services such as room upgrades, meal plans, and special event bookings.
- Collaborated with team members to streamline reservation processes, ensuring a seamless guest experience from booking to checkout.
- Maintained high levels of efficiency by managing multiple phone lines and email correspondence for reservation requests and adjustments.
Sales Agent
WE TELECOM EGYPT
01.2016 - 01.2017
- Increased sales revenue by consistently meeting and exceeding sales targets
Customer Service Agent
OUTSOURCE OFFICE FOR UNIONAIRE CO. FOR AIR-CONDITION AND HOME APPLIANCES PRODUCTS
09.2015 - 11.2016
- Enhanced customer satisfaction by efficiently resolving inquiries and addressing concerns.
- Maintained a high level of professionalism when interacting with customers, ensuring positive experiences.
Education
B. A - Sociology (Communication and Media)
Damanhour University-Damanohur, Egypt
06.2016
Skills
- Verbal and written communication
- Performance Evaluations
- Cross-Functional Teamwork
- Performance Management
- Key Performance Indicators
- Staff Management
- Time Management
- Professionalism
Timeline
Human Resources Administrator
F1rst Motors
04.2025 - Current
Human Resources & Legal
Intercoil International LLC
09.2024 - 03.2025
H.R Recruitment
INTERNATIONAL ACADEMY OF INFORMATION TECHNOLOGY AND LANGUAGES
07.2022 - 09.2023
H.R Administration Manager
VIVO COMMUNICATION TECHNOLOGY CO. FOR SMARTPHONES
01.2021 - 09.2024
H.R Specialist
SANABEL ROSHDY INTERNATIONAL SCHOOL
02.2019 - 01.2021
H.R Recruitment Agent
EL WALEED COMPANY FOR COFFEE PRODUCTS
02.2017 - 01.2019
Reservation Agent
HORUS COMPANY FOR CONTRACTING AND ENTERTAINMENT CONSTRUCTIONS
01.2017 - 07.2018
Sales Agent
WE TELECOM EGYPT
01.2016 - 01.2017
Customer Service Agent
OUTSOURCE OFFICE FOR UNIONAIRE CO. FOR AIR-CONDITION AND HOME APPLIANCES PRODUCTS
09.2015 - 11.2016
B. A - Sociology (Communication and Media)
Damanhour University-Damanohur, Egypt