BPO INDUSTRY / CALL CENTER AGENT
Concentrix
CEBU CITY , PHILLIPINES
2022.08 - 2023.10
- Handled high call volumes with accuracy and efficiency for optimum productivity.
- Solve costumers problem as soon as possible.
- Give costumers assurance that you can do the job by fixing their problems.
- Maintained accurate knowledge of current services to provide informative customer advice.
- Attain the good scores or stats.
- Delivered telesales scripts clearly to engage callers with relevant service information.
