Dedicated and seasoned Hospitality and Entertainment Director with a distinguished 17-year career at the intersection of guest experience and Events Management. Proven expertise in orchestrating immersive entertainment experiences, optimizing hospitality operations, and driving revenue growth in dynamic environments. Committed to leveraging my extensive industry knowledge and leadership skills to drive strategic initiatives, foster innovation, and elevate the overall guest experience.
Overview
17
17
years of professional experience
Work History
Nightlife Director
Sekoya Management - Soho Garden
Dubai
11.2017 - 03.2024
Develop and execute strategic sales plans to achieve revenue targets and drive business growth for Soho Garden's nightlife and entertainment offerings
Provide leadership, guidance, and mentorship to the sales team, setting clear goals and objectives, and fostering a collaborative and high-performance sales culture
Collaborate with event planning and operations teams to plan and execute successful nightlife events, ensuring seamless coordination and exceptional guest experiences
Work closely with marketing and communications teams to develop targeted marketing campaigns and promotional strategies to attract and retain guests, drive attendance to events, and increase revenue for Soho Garden
Lead the full recruitment lifecycle, including sourcing candidates, conducting interviews, evaluating candidates, and making hiring decisions, ensuring a positive candidate experience throughout the process
Conduct training needs assessments to identify skills gaps and training requirements across the organization, collaborating with department heads and stakeholders to prioritize training initiatives
Identify and pursue new business opportunities, partnerships, and expansion strategies to diversify revenue streams and increase market share
Foster collaboration and alignment across departments and functions, working closely with senior leadership, department heads, and team members to execute strategic initiatives
Develop and manage event budgets, tracking expenses, negotiating contracts, and maximizing cost efficiencies while delivering high-quality event experiences within budgetary constraints
Curate entertainment lineups and programming schedules for nightlife events, balancing a mix of music genres, performance styles, and interactive experiences to create dynamic and engaging event experiences
Track sales performance metrics, KPIs, and key business indicators, providing regular reports and updates to senior management on sales activities, progress, and results
Identify and collaborate with external vendors, sponsors, and partners to enhance entertainment offerings, secure sponsorships, and leverage partnerships to enhance event experiences and drive revenue.
Mood Director
Hakkasan Group
Las Vegas
06.2016 - 10.2017
Collaborate with management to establish and maintain the overall ambiance, atmosphere, and energy levels within Hakkasan Group venues, including nightclubs, restaurants, and lounges
Plan and coordinate special events, themed nights, and promotional campaigns in collaboration with marketing and events teams to attract and engage target audiences
Oversee the installation, operation, and maintenance of lighting, sound, and visual equipment to ensure optimal performance and functionality
Implement and enforce safety protocols, service policies, and other legal requirements to ensure a secure and enjoyable environment for guests and staff
Successfully executed several high-profile events and themed nights, including collaborations with renowned artists and brands, resulting in increased venue visibility and revenue
Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals
Coordinated and managed sponsorships and sponsorship activation
Determined target demographics and devised strategic marketing initiatives to reach target audiences
Developed project management roadmap to define project objectives, timelines, and milestones
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
VIP Hospitality Director
SBE Hospitality Group
Los Angeles
04.2013 - 05.2016
Build and maintain relationships with VIP clients, celebrities, influencers, and high-profile guests to drive loyalty and repeat business
Collaborate with sales and marketing teams to identify VIP clientele and develop targeted outreach and promotional campaigns
Lead a team of VIP hosts, coordinators, and concierge staff, providing training, guidance, and support to ensure the highest standards of service delivery
Oversee VIP reservations and guest lists, ensuring accurate record-keeping and timely communication with clients and internal stakeholders
Manage VIP events and special promotions, including guest list management, table reservations, bottle service, and VIP amenities
Monitor guest feedback and satisfaction levels, implementing improvements and addressing any issues or concerns in a timely manner
Stay informed about industry trends, competitor offerings, and emerging VIP preferences to continuously elevate our VIP services and experiences.
Events and Promotions Director
Michael Romeo Entertainment Group
Washington D.C.
11.2008 - 03.2013
Devise and implement creative promotional strategies to increase brand visibility, drive ticket sales, and enhance audience engagement for events organized by Michael Romeo Entertainment Group
Plan and execute integrated marketing campaigns across multiple channels, including social media, email marketing, digital advertising, and traditional media, to effectively promote upcoming events and attract target audiences
Work closely with artists, performers, sponsors, and partners to develop co-branded promotional initiatives and leverage their networks and platforms to expand reach and maximize promotional impact
Oversee the production and distribution of promotional materials, including posters, flyers, banners, and digital assets, ensuring consistency with brand guidelines and messaging
Recruit, train, and manage street teams and brand ambassadors to execute grassroots promotional efforts, street marketing, and guerrilla marketing tactics, in target markets
Monitor the performance of promotional campaigns and initiatives, tracking key metrics such as ticket sales, attendance, website traffic, and social media engagement, and analyzing data to optimize future promotional efforts
Develop and manage promotional budgets, allocating resources effectively to maximize ROI and achieve campaign objectives while adhering to financial constraints and cost-saving measures
Developed innovative promotional initiatives that generated buzz and excitement around Michael Romeo Entertainment Group events, leading to sold-out shows and increased revenue.
Events Executive
K Street Lounge
Washington D.C.
08.2007 - 11.2008
Act as the primary point of contact for clients interested in hosting private events at K Street Lounge
Collaborate with clients to understand their event requirements, including guest count, budget, menu preferences, and special requests
Develop customized event proposals and packages tailored to the client's needs and budget
Coordinate all logistics related to private events, including scheduling, staffing, catering, audiovisual equipment, and decor
Work closely with internal teams, including bartenders, servers, and kitchen staff, to ensure seamless execution of events
Conduct site visits with clients to showcase event spaces and discuss event details
Manage event timelines and ensure all deadlines are met leading up to the event
Provide on-site coordination and support during events to ensure guest satisfaction and resolve any issues that may arise
Follow up with clients after events to gather feedback and ensure satisfaction.
Education
BBA - Business Administration, Management And Operations
George Washington University
Washington DC, USA
05-2008
Skills
Project Management
Operations Management
Business Development
Budget Control
Contract Negotiation
Staff Leadership
Sales management
Creative Direction
Client Relations
Personal Information
Date of Birth: 08/24/1986
Nationality: USA
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Timeline
Nightlife Director
Sekoya Management - Soho Garden
11.2017 - 03.2024
Mood Director
Hakkasan Group
06.2016 - 10.2017
VIP Hospitality Director
SBE Hospitality Group
04.2013 - 05.2016
Events and Promotions Director
Michael Romeo Entertainment Group
11.2008 - 03.2013
Events Executive
K Street Lounge
08.2007 - 11.2008
BBA - Business Administration, Management And Operations
George Washington University
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