SAMIHA KHALED
Administrative
Summary
Achieved top performer status at Deyaar Real Estate by leveraging exceptional customer service to enhance client satisfaction and drive sales. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
WHR
Al Salam Al Maliki Hospital
02.2021 - 08.2024
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Organized and detail-oriented with a strong work ethic.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Learned and adapted quickly to new technology and software applications.
- Resolved problems, improved operations and provided exceptional service.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Sales Representative
Deyaar Real State
06.2018 - 01.2021
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Trained and mentored new sales representatives.
- Used customer insights to develop innovative sales strategies to increase sales.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Negotiated contracts with clients and developed relationships with key personnel.
- Collaborated with cross-functional teams to identify and address customer needs.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Boosted internal collaboration within the sales team by sharing best practices and offering mentorship when needed.
- Developed and delivered engaging sales presentations to convey product benefits.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Streamlined sales processes by identifying inefficiencies and implementing improvements for enhanced productivity.
- Negotiated contracts to secure long-term business relationships and favorable pricing for clients.
Education
Commerce, Business Management
Cairo University
Cairo, Egypt 04.2001 -
Skills
Friendly, Positive Attitude
Languages
Arabic
Bilingual or Proficient (C2)
English
Intermediate (B1)
Timeline
WHR
Al Salam Al Maliki Hospital
02.2021 - 08.2024
Sales Representative
Deyaar Real State
06.2018 - 01.2021
Commerce, Business Management
Cairo University
04.2001 -
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