Samikshya Shrestha
Abu Dhabi
Summary
SUMMARY
Energetic Hostess enhances customer experiences in food service setting. Courteous and friendly when directing customers to tables, giving directions, and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Approachable Hostess with extensive experience managing reservations and waitlists. Warmly greets and seats guests promptly to maintain workflows. Highly organized and committed to creating welcoming atmosphere.
Helpful Hostess processes customer transactions, organizes reservations and coordinates dining room staff. Demonstrated success in working with staff to create unique dining experiences. Offering experience working in restaurant settings.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level for restaurants Hostess position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Bagaicha Family Restaurant
03.2022 - 12.2023
- Collected information from arriving customers to seat groups or place them on waitlist.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
Barista
THE STARK COFFEE SHOP
05.2020 - 10.2021
- Cleaned counters, machines, utensils, and seating areas daily.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Helped management keep adequate supply on hand by notifying of shortages.
Restaurant Hostess
Raffles, Hainan Hotel
09.2018 - 09.2018
- Advised customers about special offerings and menu items to help drive sales.
- Backed up servers by checking on tables and retrieving items for guests.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Opened and closed seating sections according to volume of guests.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
Diploma - Hotel Management
White House International Institute
07.2018
School Leaving Certificate - undefined
Mount Moriah Boarding School
12.2017
Skills
- Customer Service
- Cash handling
- Collaboration and Teamwork
- Problem-Solving
- Excellent communication abilities
- Barista Training
- Dining customer service
- Table setting arrangements
Certification
- Certificate Of Participation, Internship, 03/01/19, Raffles Hainan, China
- Certified In Hotel Management, 03/01/19, Raffles Hainan, China
- Certified For Completing Coffee Training Program, 12/01/19
- Certified In Elite Flair Bartending Training, 02/01/18
- Certificate Of National Skill Test Board on Continental Cook, Level, 01/01/18
- Certified In Professional Nail Art Course from EME Make Up Studio, 08/01/23, EME Make Up Studio
Languages
Nepali
English
Hindi
Chinese (Mandarin)
Personal Information
- Date of Birth: 09/04/99
- Nationality: Nepali
Visa Update
Entry date= 27 of September 2024
End of Visa= 25 of November 2-24
Timeline
Restaurant Hostess
Bagaicha Family Restaurant
03.2022 - 12.2023
Barista
THE STARK COFFEE SHOP
05.2020 - 10.2021
Restaurant Hostess
Raffles, Hainan Hotel
09.2018 - 09.2018
School Leaving Certificate - undefined
Mount Moriah Boarding School
Diploma - Hotel Management
White House International Institute
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