Insurance professional with 15+ years of underwriting and broking experience across Workers' Compensation, Employers Liability, Aviation Liability, Professional Indemnity, and General Liability. Proven track record in exceeding targets, driving business growth, and securing high renewal retention rates. Skilled in negotiation, deal closure, and relationship management, with strong analytical, organizational, and communication abilities.
Overview
18
18
years of professional experience
Work history
Manager - Specialty & Casualty Lines
EMIRATES INSURANCE
Dubai, UNITED ARAB EMIRATES
09.2023 - Current
Key Responsibilities & Achievements
Managed and monitored insurance operations and overall team performance, driving efficiency and maximizing productivity.
Provided strategic and operational support to ensure full alignment with organizational goals and underwriting objectives.
Analyzed complex risk profiles using underwriting metrics to support sound, data-driven decision-making.
Ensured strict adherence to underwriting guidelines, policies, and procedures, maintaining regulatory and internal compliance.
Built and maintained strong reinsurance market relationships to support capacity, pricing, and business growth.
Digital Transformation Initiatives
Partnered with senior leadership to define and execute digital transformation strategies within underwriting operations.
Coordinated with vendors and digital strategy teams to develop pre-underwritten products, improving accessibility and customer experience.
Designed and implemented automated rating tools, significantly reducing turnaround times and minimizing manual underwriting intervention.
Underwriter - Casualty Lines
ARMA
DUBAI, UNITED ARAB EMIRATES
05.2021 - 09.2023
Maintained and strengthened existing broker and cedent relationships, while actively developing new business with brokers, cedents, and reinsurers.
Underwrote casualty accounts, including Workmen's Compensation, Employers' Liability, General Liability, and Aviation Liability.
Reviewed and analysed accounts and risk information through direct engagement with cedents, brokers, reinsurers, and business partners.
Supported business growth initiatives through strategic planning, portfolio development, and process enhancement.
Administered carrier underwriting guidelines, including pricing, risk evaluation requirements, and policy terms, to achieve profitability objectives.
Ensured operational and financial performance, while maintaining compliance with regulatory, technical, and underwriting standards.
Maintained and managed underwriting trackers and reporting tools, including quote and renewal logs, bound accounts registers, and risk referral records.
Underwriter - General Liability & Aviation
STERLING INSURANCE
SYDNEY, AUSTRALIA
09.2016 - 05.2021
Managed a high-volume underwriting portfolio, consistently achieving target hit ratios, pricing adequacy, and retention levels.
Underwrote risks in line with delegated authorities, underwriting standards, and internal guidelines.
Supported management in the development and implementation of business growth strategies.
Produced underwriting performance and statistical reports by program and underwriter, enabling improved management of key metrics such as hit ratios and process efficiency.
Built, maintained, and enhanced internal premium rating tools to support accurate and efficient underwriting.
Developed internal underwriting requirements and standards to minimize regulatory risk and liability exposure across multiple programs.
Monitored and maintained workflow controls, budgetary records, policy wordings, and administrative processes, including operation of a paperless filing system.
Conducted wholesale broking placements in the London market, managing documentation throughout the full risk lifecycle, including underwriting submissions, market reform contracts, policy wordings, and endorsements.
Liaised with IT teams and external vendors to develop and enhance online insurance portals for existing products, working closely with business analysts and developers to improve functionality and user experience.
Assistant Underwriter - General Liability
STERLING INSURANCE
Sydney, AUSTRALIA
09.2013 - 09.2016
Assisted with the assessment and underwriting of new business and renewal accounts in line with underwriting guidelines.
Provided ongoing technical underwriting support, including preparing quotations, processing renewals, and producing policy documentation.
Managed inbound enquiries and quotation requests via telephone, email, and online portals, ensuring timely and accurate responses.
Supported the Managing Director in the development and maintenance of internal premium rating tools.
Assisted senior management with the development and implementation of business growth strategies.
Built and maintained strong broker relationships to support new business generation and retention.
Conducted wholesale broking placements in the London market, preparing and managing all placement documentation throughout the risk lifecycle, including underwriting submissions, market reform contracts, policy wordings, and endorsements.
Ensured timely, accurate reporting and performance monitoring to support effective portfolio and business management.
Underwriting Officer - Marine and Energy
AMIR
SYDENY, AUSTRALIA
01.2012 - 09.2013
Assisted in the underwriting of all binder classes of insurance, supporting accurate risk assessment and policy issuance.
Processed reinsurance accounts and prepared comprehensive reports for management and regulatory purposes.
Prepared underwriting summaries, risk evaluation forms, and associated documentation to support decision-making.
Reviewed and processed debit/credit notes and contributed to claims administration, ensuring accuracy and timely resolution.
Maintained strong communication with brokers, handling policy maintenance and administration to ensure client satisfaction.
Demonstrated strong proficiency with Eglobal and Ebix systems to support efficient underwriting operations.
Assisted with audit enquiries, providing documentation and explanations to meet compliance standards.
REINSURANCE MANAGER
UNIVERSAL INSURANCE BROKERS
MUMBAI, INDIA
04.2008 - 11.2011
Analyze client portfolios and assess risk exposure.
Chief Financial and Investment Officer at Emirates Insurance Company, Listed On ADXChief Financial and Investment Officer at Emirates Insurance Company, Listed On ADX