Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
11
11
years of professional experience
Work History
Store Manager
Aldo
08.2014 - 02.2020
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Optimized store displays and appearance via strategic merchandising.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Managed store organization, maintenance, and purchasing functions.
Completed routine store inventories.
Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
Submitted orders for new inventory.
Trained team members in successful strategies to meet operational and sales targets.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Maintained customer satisfaction with quick and professional handling of product returns.
Mentored team members to enhance professional development and accountability in workplace.
Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
Created employee schedules to align coverage with forecasted demands.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Managed inventory control, cash control, and store opening and closing procedures.
Established objectives to offer team members clear roadmap to help company achieve overall goals.
Assisted with hiring, training and mentoring new staff members.
Completed point of sale opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Rotated merchandise and displays to feature new products and promotions.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Approved regular payroll submissions for employees.
Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Developed and implemented successful staff incentive programs to motivate employees.