samir limbu
Dubai
Summary
Experienced and results-oriented Shift Supervisor and Team Leader with over 3 years of experience in managing daily operations, leading teams, and ensuring high standards of performance and customer satisfaction. Proven ability to motivate staff, streamline processes, and handle operational challenges efficiently. Committed to maintaining a safe, productive, and customer-focused work environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Team Leader
The Independent Food Company
01.2024 - Current
- Assign daily duties and monitor productivity to ensure performance goals are met.
- Provide coaching, feedback, and training to staff to improve skills and morale.
- Handle escalated issues and resolve conflicts within the team or with customers.
- Prepare daily/weekly reports and communicate key updates to management.
- Promote a safe and inclusive working environment.
Shift Supervisor
Americana Kuwait Food Company
01.2020 - 01.2024
- Supervise daily shift operations, ensuring timely completion of tasks and adherence to company standards.
- Coordinate with management to align shift goals with organizational objectives.
- Train, guide, and evaluate team members to maintain high performance.
- Handle customer complaints and resolve issues efficiently.
- Monitor inventory levels and report shortages or discrepancies.
- Ensure compliance with safety regulations and standard operating procedures.
Education
High school +2 -
Army Public School
Certificate of Higher Education - Humanities
Collage for Higher Education
Diploma in HM -
Skills
- Team Leadership & Supervision
- Team Management & Motivation
- Training & Development
- Workflow & Operations Optimization
- Shift Scheduling & Delegation
- Conflict Resolution
- Inventory Management
- Health & Safety Compliance
- Quality Control
- KPI Tracking & Reporting
- Performance Monitoring
- Customer Service
- POS Systems / ERP Software
- MS Office Suite (Word, Excel, Outlook)
- Shift Scheduling Tools
- Inventory Management Software
Certification
- Leadership and Team Management
- Occupational Health & Safety
- Health & Safety / First Aid
Languages
English
Hindi
Nepali
Professional Overview
Experienced and results-oriented Shift Supervisor and Team Leader with over 3 years of experience in managing daily operations, leading teams, and ensuring high standards of performance and customer satisfaction. Proven ability to motivate staff, streamline processes, and handle operational challenges efficiently. Committed to maintaining a safe, productive, and customer-focused work environment.
Timeline
Team Leader
The Independent Food Company
01.2024 - Current
Shift Supervisor
Americana Kuwait Food Company
01.2020 - 01.2024
Certificate of Higher Education - Humanities
Collage for Higher Education
Diploma in HM -
High school +2 -
Army Public School
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