Summary
Overview
Work History
Education
Skills
Languages
Timeline
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SAMIR LUITEL

Dubai,DU

Summary

Proven Room Attendant at Sheraton Grand Hotel, adept in customer service and accuracy, significantly reduced guest complaints through exceptional cleanliness standards. Skilled in money handling and error detection, I excel in deadline management, ensuring swift resolution of guest concerns, and enhancing team efficiency.

Overview

3
3
years of professional experience

Work History

Housekeeping Room Self Chacker

Staybridge Suit Hotel Dubai Finical Center
Dubai
10.2022 - Current

-Handling and Explaining guest's complaints

  • Aided in training new employees, sharing best practices for efficient job performance.
  • Collaborated with team members to streamline workflow and improve overall store efficiency.
  • Maintained recycling collection sites to handle reclaimable waste from [Type] production.

Room Attendant

Sheraton Grand Hotel
Dubai
01.2021 - 02.2022
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
  • Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
  • Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
  • Replenished guest room water glasses, toiletries, and paper products.
  • Collaborated with front desk staff to address guest concerns, ensuring swift resolutions and overall satisfaction.

Education

High School Diploma -

Shree Pancha Kanya School

Skills

  • Customer Service
  • Money Handling
  • Deadline Management
  • Basic Math

Languages

English
Hindi
Nepali

Timeline

Housekeeping Room Self Chacker

Staybridge Suit Hotel Dubai Finical Center
10.2022 - Current

Room Attendant

Sheraton Grand Hotel
01.2021 - 02.2022

High School Diploma -

Shree Pancha Kanya School
SAMIR LUITEL