Samira Mariyam
Al warqa, Dubai,United Arab Emirates
Summary
Detail-oriented professional with expertise in account reconciliation, Proficient in cash flow management, financial reporting, and bookkeeping, with a strong focus on time management efficiency and accuracy. Adept at delivering exceptional customer service management while ensuring seamless billing and invoicing processes. Skilled in data entry and financial operations, aiming to contribute to organisational success through precision-driven financial practices.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
Customer retail assistant
Primark
London
11.2023 - 02.2025
- Worked collaboratively with colleagues to provide seamless service during busy periods.
- Trained new staff on cash handling procedures, promoting consistency across the team.
- Handled returns and exchanges professionally to maintain positive relations with customers.
Financial assistant
So Hotels
London
01.2022 - 06.2022
- Compiled and analysed financial data to facilitate strategic decision-making.
- Prepared bank deposits, checking and correcting any errors.
- Prepared reports and projections based on financial data.
Front office manager
So Hotels
London
07.2021 - 12.2021
- Attended to special requests from guests, ensuring their needs were met satisfactorily.
- Managed room bookings, resulting in smooth check-in and check-out processes.
- Coordinated with housekeeping to ensure rooms were ready for new arrivals.
- Facilitated revenue forecasting by accurately anticipating guest movement, occupancy levels and inventory availability, using Rezlynx.
Junior accountant
Centurian Exports
Hyderabad, India
01.2021 - 07.2021
- Managed cash flow effectively to ensure smooth business operations.
- Collaborated closely with senior accountants, gained valuable industry insights.
- Reviewed and reconciled bank statements for enhancing financial clarity.
Education
MSc Business with International Management - Global Consumers, Leadership And Management
Northumbria University
London 06.2021 - 11.2022
Bachelor of Business Management - Finance, Marketing, Operations
St Ann's College
Hyderabad 05.2017 - 09.2020
Skills
- Refund processing
- Customer loyalty strategies
- Account reconciliation
- Cash flow management
- Time management efficiency
- Financial reporting
- Data Entry
- Bookkeeping
- Customer service management
- Billing and invoicing
Financial Advisor Intern (May19-July19)
- Analysing financial data received from clients to develop strategies for meeting clients financial goals.
- Advised clients on relevant insurance for maximised investment security.
Business Development Intern (May18-June18)
- Pitched company's idea to over 60 business vendors daily to bring them onboard.
- Led a team of 8 people and worked towards the target set which helped the organisation to increase revenue by 30%
Languages
English
Fluent
Hindi
Native
Timeline
Customer retail assistant
Primark
11.2023 - 02.2025
Financial assistant
So Hotels
01.2022 - 06.2022
Front office manager
So Hotels
07.2021 - 12.2021
MSc Business with International Management - Global Consumers, Leadership And Management
Northumbria University
06.2021 - 11.2022
Junior accountant
Centurian Exports
01.2021 - 07.2021
Bachelor of Business Management - Finance, Marketing, Operations
St Ann's College
05.2017 - 09.2020
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