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SAMIT PATIL
Dubai
Summary
As a dynamic and results-oriented professional, I bring over a decade of experience to the table within the vibrant hotel industry. My career has been defined by a steadfast commitment to excellence, with a particular focus on maximizing guest satisfaction. My background as an energetic and highly motivated food service professional has allowed me to hone an extensive set of management skills. I am adept at multitasking and thrive under pressure, consistently meeting tight deadlines without compromising quality. My organizational capabilities are swift and efficient, ensuring productivity in fast-paced environments. As a seasoned hospitality professional, I have successfully managed all aspects of hotel operations, catering to a discerning clientele with finesse and dedication. My ability to work cooperatively with diverse teams stems from a positive attitude and a strong team player ethos. Currently, I am seeking a new and stimulating challenge that will allow me to further my professional development and leverage my existing skills and experience to their fullest potential.
Overview
15
15
years of professional experience
Work History
Restaurant Manager
KOKO BAY
Dubai, UAE
01.2025 - Current
- Lead the overall operations of a high-volume beachfront dining destination, ensuring exceptional guest experiences and operational excellence.
- Drive revenue growth through strategic sales initiatives, event planning, group bookings, and promotional campaigns.
- Manage and develop front-of-house teams, fostering a culture of service excellence, accountability, and continuous improvement.
- Oversee workforce planning, scheduling, performance management, and training programs to maximize productivity and employee engagement.
- Monitor key performance indicators, guest feedback, and financial performance to identify opportunities for operational enhancements.
- Collaborate closely with culinary, bar, reservations, and marketing teams to deliver seamless guest experiences and achieve business objectives.
- Ensure compliance with company policies, health and safety regulations, and hospitality industry standards.
- Maintain strong guest relationships, effectively resolving concerns and enhancing overall customer satisfaction.
- Support budgeting, cost control, inventory management, and revenue optimization initiatives to improve profitability.
- Successfully coordinate and execute large-scale events, private functions, and VIP experiences while maintaining premium service standards.
Manager
CAVO
Dubai, Dubai
09.2023 - 01.2024
- Monitored health and safety measures for guaranteed compliance.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Oversaw facility maintenance and allocated needed resources to meet standards.
- Handled negotiations with outside vendors and service agencies to meet group needs.
BAR & CLUB MANAGER
HABTOOR GRAND HOTEL, AUTOGRAPH COLLECTION
Dubai, United Arab Emirates
09.2022 - 09.2023
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Oversaw facility maintenance and allocated needed resources to meet standards.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
- Planned revenue generation strategies designed for growth.
- Led and managed administrative staff to maintain smooth daily operations.
- Organised financial and operational data to help with yearly budgeting and planning.
Manager
FIVE JUMEIRAH VILLAGE (PRE-OPENING)
Dubai, United Arab Emirates
07.2019 - 08.2022
- Spearheaded guest satisfaction initiatives, consistently monitoring and enhancing the customer experience.
- Maintained rigorous adherence to hotel Standard Operating Procedures (SOPs) for optimal efficiency.
- Ensured seamless daily operations by managing adequate equipment inventory for the outlet.
- Developed SOPs, checklists, service sequences, and layouts to streamline pub functionality.
- Led comprehensive staff training programs, fostering a skilled team poised for success, and meticulously documented training progress.
- Championed effective communication, ensuring vital information was disseminated among coworkers and team members.
Asst. Restaurant Manager
FIVE JUMEIRAH VILLAGE (PRE-OPENING)
Dubai, United Arab Emirates
07.2019 - 08.2022
- Expertly led front-of-house and back-of-house teams to deliver exceptional dining experiences.
- Effectively resolved team conflicts, fostering a collaborative work environment.
- Optimized restaurant operations for peak efficiency and service quality.
- Recruited, hired, and onboarded new staff, building a strong, capable team.
- Monitored and enhanced guest satisfaction, ensuring memorable visits.
- Maintained strict adherence to SOPs, upholding the hotel's standards.
- Accountable for the restaurant's GSS (Guest Satisfaction Score), driving continuous improvement.
- Conducted comprehensive menu engineering and sales analysis to boost profitability.
- Ensured operational readiness by managing the availability of essential equipment.
- Designed SOPs, checklists, service sequences, and layouts for streamlined service.
- Led staff training initiatives, equipping the team with skills for excellence and maintaining meticulous training records.
- Championed effective communication within the team, guaranteeing vital information was shared and understood.
Venue Supervisor (The
FIVE PALM JUMEIRAH
Dubai, United Arab Emirates
02.2017 - 06.2019
- Spearhead the recruitment and comprehensive training of new team members, while ensuring ongoing development for current personnel.
- Direct both front-of-house and back-of-house teams, encompassing service, culinary, and support staff.
- Formulate and implement strategies to elevate the customer dining experience.
- Forecast and manage the procurement of kitchen essentials, consumables, and janitorial supplies.
- Administer accurate inventory control to maintain optimal stock levels.
- Coordinate and organize staff work schedules to ensure operational efficiency.
- Mentor a high-performing food and beverage service team to adhere to Standard Operating Procedures (SOPs) and uphold service excellence.
- Enhance guest satisfaction through the expedited delivery of superior service and product quality via team empowerment, process optimization, and maintaining a prestigious brand image.
- Conduct meticulous preparation checks prior to and throughout service hours to guarantee seamless operations.
Team Leader
SHERATON GRAND HOTEL (FEAST)
Dubai, United Arab Emirates
11.2015 - 02.2017
- Create an inspiring team environment with an open communication culture.
- Set clear team goals.
- Delegate tasks and set deadlines.
- Oversee day-to-day operation Monitor team performance and report on metrics.
- Motivate team members Discover training needs and provide coaching.
- Listen to team members' feedback and resolve any issues or conflicts.
- Recognize high performance and reward accomplishments.
F & B Executive
J W MARRIOTT KUWAIT (AMERICAN STEAKHOUSE)
Kuwait
09.2014 - 07.2015
- Create an inspiring team environment with an open communication culture.
- Set clear team goals.
- Delegate tasks and set deadlines.
- Oversee day-to-day operation.
- Monitor team performance and report on metrics.
- Motivate team members Discover training needs and provide coaching.
- Listen to team members' feedback and resolve any issues or conflicts.
- Recognize high performance and reward accomplishments.
Guest Service Associate
JW MARRIOTT JUHU MUMBAI
Mumbai, India
02.2011 - 02.2014
- Provide excellent customer services.
- Greet customers and present menus.
- Make suggestions based on their preferences.
- Take and serve food/drinks orders.
- Up-sell when appropriate.
- Arrange table settings.
- Keep table's clean and tidy at all times.
- Deliver checks and collect payments.
Education
BACHELOR DEGREE - HOTEL MANAGEMENT AND CATERING TECHNOLOGY
Metropolitan College
India04-2010
Skills
- CONTINUOUS TRAINING
- STREAMLINING
- HOTEL MANAGEMENT
- Strategic planning
- Project Management
- Leadership skills
- SALES
Interests
CRICKET & BADMINTON
Languages
ENGLISH
Websites, Portfolios, Profiles
http://https://www.linkedin.com/in/samit-patil-864a4679?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app
Personal Information
- Title: BAR & CLUB MANAGER
- Date of birth: 11/26/1988
- Nationality: Indian
- Marital status: Married
Personal Details
- Date of Birth: 26.11.1988
- Nationality: Indian
- Marital Status: Married
Timeline
Restaurant Manager
KOKO BAY
01.2025 - Current
Manager
CAVO
09.2023 - 01.2024
BAR & CLUB MANAGER
HABTOOR GRAND HOTEL, AUTOGRAPH COLLECTION
09.2022 - 09.2023
Manager
FIVE JUMEIRAH VILLAGE (PRE-OPENING)
07.2019 - 08.2022
Asst. Restaurant Manager
FIVE JUMEIRAH VILLAGE (PRE-OPENING)
07.2019 - 08.2022
Venue Supervisor (The
FIVE PALM JUMEIRAH
02.2017 - 06.2019
Team Leader
SHERATON GRAND HOTEL (FEAST)
11.2015 - 02.2017
F & B Executive
J W MARRIOTT KUWAIT (AMERICAN STEAKHOUSE)
09.2014 - 07.2015
Guest Service Associate
JW MARRIOTT JUHU MUMBAI
02.2011 - 02.2014
BACHELOR DEGREE - HOTEL MANAGEMENT AND CATERING TECHNOLOGY
Metropolitan College