I am seeking a logistics management role to apply my skills in logistics, warehouse operations, and transportation. I have experience in carrier selection, rate negotiation, and customs clearance. I efficiently manage the order cycle, track shipments, and provide customer updates. I also collaborate with teams and prepare reports for management.
Overview
11
11
years of professional experience
Work History
Team Lead – Logistics
Sky Express International LLC
10.2021 - Current
Prepared and shared quotations with customers and clients based on packing lists.
Maintained records of quotations and client communications.
Tracked shipments, updated customers, managed mail distribution, reports, forms, and order tracking.
Worked with Dubai Customs and Dubai Trade Operations for shipment processing.
Verified Air Waybills (AWBs) through DHL, UPS, and FedEx as requested by clients.
Coordinated with courier partners and clients via email for smooth shipment execution.
Negotiated with vendors to control costs within budget.
Managed a team of over five members, improving performance through training and support.
Regularly assessed employee skills, identifying areas for improvement and providing mentorship.
Delivered projects on time with high quality, boosting customer satisfaction.
Logistics Operations Manager
Kanakavalli Retail Venturess Pvt. Ltd
04.2017 - 09.2021
Established highly effective logistics support, materials management, reliability, sparing, and maintenance methodologies for performance-based logistics programs
Creation of daily scheduled order pick list for all domestic and international courier partners which include Aramex, DHL, FedEx, UPS, Bluedart, and DTDC
Inbound dropship receiving and put away to shelves and clearing pending filters, ensuring smooth operations
Perform inventory control activities daily, includes physically scanning vs ERP check & reconcile inventory adjustments and discrepancies
To create the order in the business portal according to the order raised from the client and generate the AWB and ensuring smooth fulfilment operations
Effectively playing an important role in operations with 10+ team members and 10+ helpers and utilizing them effectively in the warehouse operations
Ensure 5S maintenance in warehouse & make sure that all equipment used in picking and shipping areas are used inefficient manner
Creation of daily dispatch reports for B2C and ROT orders, order suspension reports, drop-ship Inventory, order receiving reports and performance reports for order picking, scanning and delivery percentage
Operations Officer
Sundaram Medicals
03.2016 - 03.2017
Ensuring total stock maintenance and its reports
Re-assuring the approved new incoming materials in order
Identification of customer needs and ordering materials accordingly
Constant quality checks up on inbound materials
Monitoring stores and staffs to ensure a smooth operation process
Generation of required purchase order
Keeping an organized data of OT implants
Maintenance of daily records and other data
Business Support Executive (BSE)
Muthoot Fin. Corp
07.2013 - 01.2016
Issue receipts, refunds, credits, or change due to customers
Receive payment by cash, check, credit cards, vouchers, or automatic debits & handing Bank Reconciliation Statement (BRS)
Establish or identify prices of goods, services or admission, and tabulate bills, cash registers, or optical price scanners and resolve customer complaints
Answer customers questions and provide information on procedures
Weigh items sold by weight in order to determine prices
Compute and record totals of transactions
Keep periodic balance sheets of amounts and numbers of transactions
Process merchandise returns and exchanges
Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately
Education
MBA - Logistics and Supply Chain Management
01.2019
B.A. - Economics
01.2013
Skills
Logistics Management
Warehouse Management
Vendor Relationship
Customer Care
Team Building
Planning
Goal-oriented
Effective Problem-solving Skills
Time Management
Forward Thinking
Computercompetencies
Microsoft Office (Excel, Word, Outlook, PowerPoint)
ERP
SAP(SD, MM)
LinkedIn
WMS
Disclaimer
I hereby declare that all the particulars given by me are correct up to my knowledge and I will take the responsibility for any incorrect particulars given by me in my profile.
Senior Business Development & Key Account Manager at SKY EXPRESS INTERNATIONAL LLCSenior Business Development & Key Account Manager at SKY EXPRESS INTERNATIONAL LLC
Sales & marketing coordinator at Prime Express International Couriers LLC DubaiSales & marketing coordinator at Prime Express International Couriers LLC Dubai