SAMPATH KUMAR KRISHNAMOORTHY
Dubai,UAE
Summary
Operations manager specializing in operations management, financial budgeting, and ERP systems. Demonstrated success in driving results through business development, advanced negotiation, and strategic planning. Skilled in integrating technology to enhance processes and lead digital transformation initiatives. Focused on improving organizational success through effective project management, financial analysis, and quality assurance.
Overview
1
1
Certification
2
2
years of post-secondary education
15
15
years of professional experience
Work history
General Manager
SUBAM INDUSTRIES
Chennai, india
2021.01 - 2026.05
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed budget implementations, employee evaluations, and contract details.
- Developed strategic business plans, enhancing corporate vision and objectives.
- Implemented rigorous financial controls, improving overall profitability.
- Oversaw all aspects of daily operations, ensuring smooth running of the organisation.
- Increased overall operational efficiency by implementing new management strategies.
- Delivered results under pressure to meet tight deadlines.
- Maintained compliance with industry regulations at all times.
- Built high-performing teams to achieve organisational objectives.
- Established successful partnerships with other companies for mutual growth.
- Identified new business opportunities, leading to market expansion.
- Streamlined communication processes for improved team collaboration.
- Managed key stakeholder relationships for smoother project completion.
- Defined company direction through careful strategic planning.
- Established a positive work environment which promoted staff morale and productivity.
Assistant Manager
SUBAM INDUSTRIES
Chennai, india
2018.07 - 2021.01
- Assisted in monitoring daily operations to ensure quality and service standards are upheld.
- Handled customer complaints to enhance satisfaction levels.
- Supported a collaborative work environment by building strong relationships among staff.
- Facilitated teamwork by aiding staff in project collaboration.
Account Manager
SUBAM INDUSTRIES
2013.08 - 2018.07
- Facilitated strong relationships with clients to enhance satisfaction.
- Resolved escalated issues to support retention of valuable clients while ensuring positive interactions.
- Provided customer service to meet client needs and maintain retention rates.
- Delivered reporting on account performance to assist clients in making informed investment decisions.
- Created tailored account plans to guide clients towards achieving business objectives.
- Established communication channels between clients and internal teams for project execution.
- Managed accounts with timely updates and effective problem resolution.
Marketing Executive
SUBAM INDUSTRIES
chennai, india
2011.05 - 2013.08
- Assisted in planning and executing events and marketing programmes to attract qualified leads.
- Collaborated with sales teams to support alignment of promotional activities with revenue objectives.
- Helped analyse market trends to discover new opportunities for business growth.
- Contributed to the development and implementation of targeted digital strategies for enhancing business performance.
- Coordinated workflow between staff, ensuring effective distribution of documents and creative materials.
- Maintained relationships with key industry partners to support promotional initiatives for marketing programme performance.
Education
Associate of Arts - Computer Applications Development
ST THOMAS ARTS AND SCIENCE COLLEGE
Koyambedu, IndiaHigh School Diploma - Computer science
GOVT HIGHER SECONDARY SCHOOL, MADURAVOYAL
Chennai, Tamilnadu, India 2006.06 - 2008.04
Skills
Operations management
- Result-Driven approach
- ERP systems operation
- Financial budgeting
- Organisational acumen
- Professional training delivery
- HR policies implementation
- CRM software literacy
- Business development
- Regulatory compliance
- Advanced negotiation
- Product development
- Technology integration
- Leadership development
- Customer relationship management
- Client relations
- Budget administration
- Financial analysis
- Business process reengineering
- Business networking
- Supplier negotiation
- Contract administration
- Event planning
- Market research
- ISO standards knowledge
- Operations oversight
- Performance monitoring
- Supply chain management
- Communication proficiency
- Digital transformation knowledge
- Negotiation mastery
- Strategic visioning
- Decision-Making authority
- Project management tools proficiency
- Budget planning and forecasting
- E-Commerce strategies
- Cybersecurity principles
- Quality control standards understanding
- Performance driving
- Resilience under pressure
- Time efficiency
- Executive communication
- Business intelligence tools usage
- Supply chain optimization
- Leadership excellence
- Business administration
- Strategic planning
- Financial reporting
- Project Management
- Inventory management
- Quality Assurance
- Process Improvement
- Microsoft Office Suite
- Project budgeting
- Database management
- Financial management
- Risk Management
- Commercial Awareness
- Safety regulations adherence
Accomplishments
- Supervision - Supervised sales team to monitor sales activity and goal achievement.
- Business Development: - Spearheaded acquisition of two competitor companies.Established and managed partner relationships on a daily basis. Developed new marketing strategy which increased customer base by 23%.
- Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
Languages
English
Intermediate
Tamil
Advanced
Telugu
Elementary
Affiliations
- Hobbies: Traveling, reading, fitness, event planning, and learning new skills.
- Interests: Business management, customer service excellence, professional development, and cultural exploration.
Certification
Certificate issued via Skillmint and lean
Personal Information
Software
, 5, , 5, , 3, , 3
AUTO CAD
TAMIL
ENGLISH
TELUGU
Languages
4,5,4
Timeline
General Manager
SUBAM INDUSTRIES
2021.01 - 2026.05
Assistant Manager
SUBAM INDUSTRIES
2018.07 - 2021.01
Account Manager
SUBAM INDUSTRIES
2013.08 - 2018.07
Marketing Executive
SUBAM INDUSTRIES
2011.05 - 2013.08
High School Diploma - Computer science
GOVT HIGHER SECONDARY SCHOOL, MADURAVOYAL
2006.06 - 2008.04
Associate of Arts - Computer Applications Development
ST THOMAS ARTS AND SCIENCE COLLEGE