SAMUEL AGYEMANG
Dubai,Hor Al Anz
Summary
A skilled communicator who is well-versed with FC regulations and who prioritizes team efficiency, quality, safety, and customer obsession. I'm prepared to instruct, train and support employees on working practices and competencies. With a focus on analytical skills, I am able to assess the work schedule and identify the productivity needs throughout the day to achieve the team's goals, proficient in labor allocation, meeting facilitation, task delegation, and working with internal and 3P management; extremely well-versed in logistics and supply management (LSM), OHS, ERP, and a broad understanding of logistics management.
Overview
5
5
years of professional experience
Work history
FC Process Guide (Pick, Sort, Pack)
Amazon Fulfillment Center
Dubai
2022.09 - Current
- Conducted risk assessments and implemented safety measures for associates to follow
- Adjust labor allocation throughout various shifts to meet and exceed plans and forecasts
- Engage with support functions and other departments to address common issues or needs in key areas
areas of performance e.g. process area readiness, 5S, safety, training - Assigning pickers base on CPT to meet customers obsession in line with quality and safety
Picker, Packer, Pick Ambassador, Problem Solver
Amazon Fulfillment Center
Dubai
2021.09 - 2022.08
- Managed teams by overseeing hiring, training and professional growth of employees.
- Developed plans and strategies to promote continuous improvement for customer satisfaction
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Generated Key Performance Indicator reporting to drive better performance.
- Stayed current on processes and procedures to offer relevant assistance.
Quality control assistant
Aramex Fulfillment Center
Dubai
2021.03 - 2021.09
- Collated, analysed and provided information through concise reports, seeking constant improvement opportunities.
- Captured and analysed data, addressing adverse variation.
- Created and issued Standard Operating Procedures for team members to follow.
- Inspected and troubleshot product and production discrepancies.
- Developed and implemented tactical solutions to resolve problems, enabling optimised customer satisfaction.
Graphic designer, Laser Die-cutting
Rashid Printing Press and Stationary
Ajman
2019.03 - 2021.03
- Created quality, high-res digital image files for use in digital and traditional printing methods.
- Creatively interpreted client briefs to develop and produce unique, engaging design packages.
- Oversaw design development from concept to completion, including branding graphics, print design and marketing collateral.
Education
Diploma of Higher Education - Lean Six Sigma Green Belt and Black Belt
2023.11 - 2024.01
NVQ Level 5 - Logistics and Supply Chain Management
2023.08 - 2023.09
Scottish Qualifications Certificate - Nebosh IGC in Occupational Health and Safety
2022.11 - 2022.12
Diploma of Higher Education - Graphic Design
Certificate of Higher Education - General Science
Skills
- Warehouse procedures
- Health and safety principles
- Efficient order picking
- Warehouse logistics
- Process Auditing
- Microsoft Office eg Word, PowerPoint, Excel
Languages
English
Fluent
Timeline
American Certification Institute - Diploma of Higher Education, Lean Six Sigma Green Belt and Black Belt
2023.11 - 2024.01
Nadia Training Institute - NVQ Level 5, Logistics and Supply Chain Management
2023.08 - 2023.09
Green World Safety and Security Consultancies - Scottish Qualifications Certificate, Nebosh IGC in Occupational Health and Safety
2022.11 - 2022.12
FC Process Guide (Pick, Sort, Pack) - Amazon Fulfillment Center
2022.09 - Current
Picker, Packer, Pick Ambassador, Problem Solver - Amazon Fulfillment Center
2021.09 - 2022.08
Quality control assistant - Aramex Fulfillment Center
2021.03 - 2021.09
Graphic designer, Laser Die-cutting - Rashid Printing Press and Stationary
2019.03 - 2021.03
Ideal College Institute - Diploma of Higher Education, Graphic Design
Adventist Senior High - Certificate of Higher Education, General Science