Hi, I’m
Samuel Amo
Food runner
Dubai,Dubai
Summary
Dedicated Food Runner successful at working with different types of personalities and experienced in working in high-end restaurants. Knowledgeable in food and drinks . Offers successful career history comprising more than 2 years. Dependable [Job Title] successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
3
years of professional experience
2
Language
Work History
Mamazonia Restaurant Dubai
Food Runner
07.2021 - Current
Job overview
- Delivered correct food items to tables according to order documentation.
- Organized and replenished supplies at food stations to optimize team performance.
- Cleared tables immediately after guests left in preparation for next party.
- Cultivated warm relationships with regular customers.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Cleaned and sanitized food preparation and serving areas.
- Kept detailed knowledge of and followed all food safety guidelines.
- Monitored food temperatures and kept records of all food items.
- Restocked food supplies in kitchen and organized storage areas.
- Established rapport with customers by providing friendly and attentive service.
Alpharian Restaurant Kumasi
Food Runner
02.2019 - 12.2020
Job overview
- Delivered correct food items to tables according to order documentation.
- Organized and replenished supplies at food stations to optimize team performance.
- Cleared tables immediately after guests left in preparation for next party.
- Cultivated warm relationships with regular customers.
- Kept detailed knowledge of and followed all food safety guidelines.
- Monitored food temperatures and kept records of all food items.
- Restocked food supplies in kitchen and organized storage areas.
- Greeted customers and provided outstanding customer service.
- Responded to customer complaints and inquiries promptly, finding swift resolutions.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Greeted customers and provided menus upon arrival to dining room.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Processed payments for orders and provided customers with change.
- Engaged in suggestive selling and other sales techniques.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
Education
Toase Senior High Kumasi- Ghana
Secondary School from General Arts
05-2018
Skills
- P>Heavy lifting
- P>Till counting
- P>Service station maintenance
- P>Condiment refilling
- P>Order delivery practices
- P>Stocking and replenishing
- P>Food running
- P>Timely food delivery
- P>Menu memorization
- P>Food preparation and safety
- P>Ordering procedures
- P>Meal delivery
- P>Hospitality service expertise
- P>Team Building
- P>Cleaning and sanitizing
- Billing and Payment Processing
- Serving Staff Support
- Time Management
- Heavy Lifting
- Cleaning and Sanitizing
- Teamwork and Collaboration
- Meal Delivery
- Table Layout
- Kitchen Staff Coordination
- Hospitality Service Expertise
- Menu Inquiries
- POS Systems
- Food Plating and Presentation
- Credit Card Transaction Processing
- Menu Item Presentation
- Beer Keg Installation
- Verifying Orders
- Rotation Procedures
Timeline
Food Runner
Mamazonia Restaurant
07.2021 - Current
Food Runner
Alpharian Restaurant
02.2019 - 12.2020
Toase Senior High
Secondary School from General Arts
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