ORACLE
Samuel Dawoad
Spare parts sales representative
Dubai
Summary
Adept at driving business growth and market expansion for Dynatrade Automotive LLC, I excel in competitive analysis and team leadership. Leveraging innovative management and client relationship building, I've consistently enhanced sales performance and customer satisfaction, achieving top performer status through strategic business planning and effective sales leadership.
Overview
1824
1824
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Export Business Development
Dynatrade Automotive LLC,(Saud Bahwan Group)
Dubai
01.202 - Current
- European car parts and trucks sales officer and team leader in assigned Countries like Yemen, Iraq, Iraq 2, Mauritania, Libya, Egypt, Syria, and Lebanon, with knowledge of the Omani market, Saudi Arabia, and Kenya.
- Conducted market research to identify new opportunities for business expansion and diversification.
- Developed comprehensive business plans to drive company growth and achieve long-term objectives.
- Monitored industry trends to adjust business strategies to sustain competitive advantage proactively.
- Enhanced sales team performance through effective coaching, mentoring, and targeted training initiatives.
- Analyzed competitor strategies to develop countermeasures that ensured continued market dominance.
- Built relationships with customers and the community to establish long-term business growth.
- Boosted marketing, reviewed pricing strategies, and expanded distribution channels to increase sales revenue.
- Generating inquiries from the dealers, Pricing, Price negotiation, and Order conversion, which I also track until the delivery of goods. I follow up with my team to make Daily records for tracking and analyzing their purchase trend and keep records of the lost /dropped sales.
- Creating new orders (B2B orders) for customers to ensure full fill to inquiries, analyzing brand-wise and part numbers for the customer to discuss with customers and make orders.
- Monitor customer outstanding within the credit limit and to ensure timely collection of the payments within the agreed terms to avoid overdue.
- Keeping records for every data like new range, no stock items to increase our range to develop the market share.
Spare Parts Sales Representative
GHABBOUR (GB Auto)
Cairo
04.2021 - 10.2022
- Assisted customers in finding appropriate parts promptly.
- Stocked and managed stock of parts.
- Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Handled cashier duties accurately when needed, ensuring proper record-keeping of transactions for financial reporting purposes.
- Reduced wait times for customers by expediting order processing and delivery schedules.
- Ordered parts from various distributors to fulfill demands.
- Responsible for Hyundai, Mazda, Changan, Gelly, cherry, Karry, Haval body, AND MECHANICAL WORKSHOP.
- Working on each brand Catalogue to have the correct part.
- Following up on transferring non-existent parts or ordering them from abroad.
- Preparing sheets for Transfers, shortcomings, and orders.
- Contact and follow up with the clients through Xceed.
Spare Parts Specialist for Asian and European Cars
S.F.V. Automotive
Cairo
03.2020 - 01.2021
- Tracked parts use and charged items to customer accounts for billing.
- Improved forecasting accuracy by monitoring sales trends and adjusting inventory levels accordingly, preventing stock shortages during peak periods.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Developed strong relationships with suppliers, resulting in better pricing and improved availability of parts.
- Showing samples of spare parts to shop owners and completing deals.
- Achieving the goal after following up on the delivery of orders and collection
Spare Parts Sales Specialist
S.M.G. Automotive
09.2019 - 02.2020
- Facilitated communication between departments by serving as the primary point of contact for questions related to parts availability or compatibility.
- Streamlined order processing procedures, reducing errors and increasing efficiency.
- Provided exceptional customer service, consistently receiving positive feedback from clients and management.
- Improved sales performance by implementing targeted promotional strategies for specific products.
Salesman and Driver
British American Tobacco (B.A.T)
10.2018 - 04.2019
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Negotiated contracts with clients to secure mutually beneficial terms and conditions for both parties.
- Exceeded quarterly sales targets by implementing effective sales strategies and nurturing leads.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Make daily visits and stock checks.
Sales Representative for Medical Devices
United Kirosez Company
01.2014 - 12.2017
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
Education
Bachelor of Information Systems And Administrative -
Delta Academy
Dakahlia 05.2012 - 05.2017
Skills
Competitive analysis
Proposal writing
Innovation management
Customer service
Team leadership
Client relationship building
Sales leadership
Sales and marketing
Business planning
Software
MS Office
Autocad
Timeline
Spare Parts Sales Representative
GHABBOUR (GB Auto)
04.2021 - 10.2022
Spare Parts Specialist for Asian and European Cars
S.F.V. Automotive
03.2020 - 01.2021
Spare Parts Sales Specialist
S.M.G. Automotive
09.2019 - 02.2020
Salesman and Driver
British American Tobacco (B.A.T)
10.2018 - 04.2019
Sales Representative for Medical Devices
United Kirosez Company
01.2014 - 12.2017
Bachelor of Information Systems And Administrative -
Delta Academy
05.2012 - 05.2017
Export Business Development
Dynatrade Automotive LLC,(Saud Bahwan Group)
01.202 - Current
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