SAMUEL MUSABYIMANA
ABU DHABI ,UNITED ARAB EMITES
Summary
Dedicated Team Leader promoting quality assurance, issue resolution and interpersonal communication skills. Bilingual and proficient at troubleshooting and supervising talented teams. Seeking similar position in retail management.
Overview
2
2
Languages
7
7
years of professional experience
Work history
Team Leader
Khidmah Integrated Services
AbuDhabi
2025.01 - 2026.07
- Effective Communication
- Emotional Intelligence
- Conflict Resolution
- Steadfast Integrity
- Inspiration
- Time Management & Planning
- Motivation & Recognition
- Delegation & Empowerment
- Crisis management
- Managed over 17 workers
- Increased performance to around 76%
Team Leader
Café Javas
Kampala
2020.01 - 2022.01
- Ensured cleanliness of restaurant area with regular sweeping and wiping.
- Upheld health and safety standards by regularly sanitising hands and work areas.
- Explained dish components clearly to inform customers' decisions.
- Handled payment transactions to guarantee smooth customer checkout process.
- Worked collaboratively with kitchen staff for efficient service delivery.
- Completed side duties such as refilling condiments, contributing to organised workplace.
- Helped reduce waiting times by swiftly clearing tables after use.
Food Runner
Sheraton Hotel
Kampala , Uganda
2022.01 - 2026.10
- Increased efficiency in the kitchen through effective coordination between front-of-house and back-of-house teams.
- Supported overall restaurant operation, assisting other team members when necessary for seamless service.
- Provided an enjoyable dining experience for customers by addressing any issues swiftly and professionally.
- Accomplished smooth workflow during peak hours by maintaining constant communication with waitstaff and chefs.
- Improved service speed by familiarising myself with table numbers and seating arrangements within the restaurant.
Education
Diploma In Nursing - NURSING AND MIDWIFERY
Kyetume School of Nursing And Midwifery
Kampala, Uganda 1 2018 - 1 2019
Certificate In Nursing -
Kyetume School of Nursing And Midwifery
Kampala, Uganda 1 2013 - 1 2014
Uganda Certificate Of Education -
Kisoro Vision High School
Kisoro, Uganda 1 2009 - 1 2012
Skills
- Professional etiquette
- Empathy and problem-solving
- Effective communication
- Active listening
- Multitasking
- Menu knowledge
- POS and digital literacy
- Food safety and hygiene
- Attention to detail
- Physical stamina
LANGUAGES
English - Advanced
Luganda - Native
Timeline
Team Leader
Khidmah Integrated Services
2025.01 - 2026.07
Food Runner
Sheraton Hotel
2022.01 - 2026.10
Team Leader
Café Javas
2020.01 - 2022.01
Uganda Certificate Of Education -
Kisoro Vision High School
1 2009 - 1 2012
Certificate In Nursing -
Kyetume School of Nursing And Midwifery
1 2013 - 1 2014
Diploma In Nursing - NURSING AND MIDWIFERY
Kyetume School of Nursing And Midwifery
1 2018 - 1 2019