SAMUEL YEBOAH
Dubai
Summary
Experienced waiter with over five years of success in fine dining, casual dining, and hotel restaurant settings. Expertise in menu knowledge, upselling food and beverages, using POS systems, and ensuring guests receive timely and courteous service. Recognized for outstanding communication skills, attention to detail, and the ability to maintain high service standards throughout hectic shifts. Passionate about providing a pleasant visitor experience and contributing to team success.
Overview
1
1
Language
1
1
Certification
5
5
years of professional experience
Work History
Waiter
Brazilian Meal Restaurant
04.2024 - 01.2026
- Greet and escort customers to their table.
- Present the menu and provide detailed information when asked (for example, about portions, ingredients or potential food allergies).
- Take accurate drink orders using a POS ordering software.
- Serve food and drink orders.
- Offer menu recommendations upon request.
- Suggest additional menu items to enhance customer satisfaction and increase sales.
- Ensure cleanliness and presentation of dishes and kitchenware, addressing any issues promptly.
- Process payments and deliver checks, ensuring accuracy and customer satisfaction.
Waiter
Jumeirah Beach Hotel
03.2021 - 04.2023
- Greet and escort customers to their tables.
- Offer menu recommendations
upon request.
- Check customers' IDs to ensure they meet the minimum age requirement for consumption of alcohol.
- Upsell additional products when appropriate.
- Take accurate food and drink orders using POS software.
- Deliver meals and beverages to tables when they are prepared.
- Check that customers are satisfied with the meal and beverages.
- Prepare the bill for tables when requested.
- Handle and manage over 25 people at the same time.
- Cash out bills and ensure that the correct amount has been paid.
Education
Barista Certificate - Barista
SkillZone Institutes L.L.L.
Dubai01-2026
High School Diploma - Business
Komesco High School
Ghana Komeso06-2015
Skills
- Customer Service Skills
- Attention To Details
- Leadership
- Teamwork
- POS system operation
- Espresso extraction
- Coffee brewing
- Good Communication Skills
- Adaptability
- Problem Solving
- Time management
- Table setting
- Food safety handing
Certification
- Occupational Health Certificate, Dubai
- Person In Charge (PIC) Certificate, Dubai
- Store Manager Certificate - Cotti Coffee, Dubai
LANGUAGE
English - Fluent
Timeline
Waiter
Brazilian Meal Restaurant
04.2024 - 01.2026
Waiter
Jumeirah Beach Hotel
03.2021 - 04.2023
Barista Certificate - Barista
SkillZone Institutes L.L.L.
High School Diploma - Business
Komesco High School
Achievement
Promoted to Personal In-Charge (PIC) at Brazilian Meal Restaurant.
Successfully handled the dining room for 10 - 15 guests together and consistently met and exceeded expectations, provided excellent customer service, and ensured their satisfaction.