SAMUEL YEBOAH
Steak On Me Restaurant
Dubai,United Arab Emirates
1
Language
1
Certification
2
years of post-secondary education
6
years of professional experience
Dedicated professional with expertise in POS operation, beverage preparation, and customer service excellence. Demonstrates strong attention to detail and effective communication skills, ensuring seamless team collaboration and leadership. Highly adaptable with a focus on enhancing customer experiences and contributing to team success.
Work history
Bartender
9 Months- Welcomed customers and took drink orders with friendly, professional service.
- Prepared the bar area for service by arranging ingredients and glassware before service, readying ingredients, glassware, and equipment for use.
- Prepared and served non-alcoholic beverages, ensuring customer satisfaction through adherence to orders and recipes.
- Monitored beverage stock levels, promptly reporting shortages to maintain service quality.
- Kept bar equipment and glassware clean and hygienic under health standards.
- Processed customer bills accurately while ensuring secure handling of cash and card payments.
Waiter
1 Year 9 Months- Greet and escort customers to tables, creating a welcoming atmosphere.
- Present the menu and provide detailed information when requested (for example, about portions, ingredients or potential food allergies).
- Offer menu recommendations upon request.
- Suggest additional menu items to enhance customer satisfaction and increase sales.
- Take accurate drink orders using POS ordering software.
- Serve food and drink orders promptly, ensuring customer satisfaction.
- Ensure cleanliness and presentation of dishes and kitchenware, addressing any issues promptly.
- Process payments and deliver checks accurately, enhancing the overall dining experience.
Waiter
2 Years 1 Month- Take accurate food and drink orders using POS software.
- Deliver meals and beverages to tables when they are prepared.
- Offered menu recommendations based on customer preferences.
- Upsell additional products when appropriate.
- Check customers' IDs to ensure they meet the minimum age requirement for consumption of alcohol.
- Prepare the bill for tables when requested.
- Cash out bills and ensure that the correct amount has been paid.
- Handle and manage over 25 people at the same time.
Education
Barista Certificate - Barista
High School Diploma - Business
Skills
POS operation
Beverage preparation
Customer service excellence
Attention to detail
Effective communication
Team collaboration
Team leadership
Adaptability
LANGUAGE
English - Fluent
Certification
- Certificate As Barista
- Person In Charge (PIC) Certificate, Dubai
- Store Manager Certificate - Cotti Coffee, Dubai
Achievement
Promoted to Personal In-Charge (PIC) at Brazilian Meal Restaurant.
Successfully handled the dining room for 10 - 15 guests together and consistently met and exceeded expectations, provided excellent customer service, and ensured their satisfaction.
Timeline
Bartender
Steak On Me Restaurant
2026.02 - CurrentRead More
SkillZone Institutes L.L.L.
Barista Certificate from Barista
2026.01 - 2026.02Read More
Waiter
Brazilian Meal Restaurant
2024.04 - 2026.01Read More
Waiter
Jumeirah Beach Hotel
2021.03 - 2023.04Read More
Komeso High School
High School Diploma from Business
2013.08 - 2015.07Read More