Samy AlHamoudi

Technically:

• As a manager - Government Field Operation in Space42, Successfully lead a team in the installation and deployment of satellite terminals to end-users, ensuring seamless delivery of all required project services.
• Build the ground terminals from scratch such as configurations, installations and operations.
• Preventive, Corrective and Predictive maintenance to the main terminals inside and outside the country.
• Developed in cisco routers and switches diagram.
• Install multi type of cables (Eth,copper, fiber...etc)
• UPS installation and configuration to the system

Management:

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Maximized performance by monitoring daily activities and mentoring team members.
• Controlled costs to keep business operating within budget and increase profits.
• Developed and maintained relationships with customers and suppliers through account development.
• Led cross-functional teams to achieve project goals, fostering collaboration and innovation.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Cross-trained existing employees to maximize team agility and performance.
• Maximized performance by monitoring daily activities and mentoring team members.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
• Trained new employees on proper protocols and customer service standards.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Reported issues to higher management with great detail.
• Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.

• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Organized work to meet demanding production goals.
• Maintained quality assurance and customer satisfaction objectives.
• Inspected equipment to identify areas of wear or causes of malfunctions.
• Maintained compliance with regulatory standards and safety requirements.
• Applied critical thinking and research to address complex issues.
• Observed equipment operation to diagnose and troubleshoot reported issues.
• Tested components and systems to evaluate performance and identify concerns.