Sanjiv Gangaram
Broking Manager
Summary
Enthusiastic Broking Manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Marketing and training in Sales and Team Work. Motivated to learn, grow and excel in Insurance and Banking Market. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Managerial or related position. Ready to help team achieve company goals. Dedicated Finance professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Experienced Sales Professional with over 22 years of experience in Insurance & Finance. Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable employee seeking Managerial position. Offering excellent communication and good judgment.
Overview
24
24
years of professional experience
1
1
year of post-secondary education
3
3
Languages
Work History
Broking Manager
Africa Continental Brokers ltd
Ebene
05.2022 - 07.2022
- Participated in team-building activities to enhance working relationships.
- Adhered to social distancing protocols and wore mask or face shield.
- Prepared variety of different written communications, reports and documents.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Improved operations through consistent hard work and dedication.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Carried out day-to-day duties accurately and efficiently.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Maintained excellent attendance record, consistently arriving to work on time.
- Worked flexible hours across night, weekend and holiday shifts.
Director
Smart Brokers ltd
Port Louis
02.2018 - 04.2022
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Directed work of lighting and sound crews to coordinate efficient production operations.
- Analyzed business needs while soliciting customer feedback for process improvements.
- Evaluated company documentation to verify alignment with regulatory requirements.
- Formed strategic partnerships and connected with potential clients to drive business development.
- Assisted with sales and marketing strategies to foster achievement of revenue goals.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Monitored and coordinated workflows to optimize resources.
Salesperson
Sicom ltd
port Louis
08.1998 - 12.2017
- Increased sales and customer satisfaction through personalized servicing.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Networked within community to build and nurture successful relationships with new and long-term customers.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Forged and nurtured impactful relationships with customers to cultivate loyalty.
- Improved customer service and telecommunication skills to build lasting relationships.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
- Developed and grew leads through repeat business and customer referrals.
Education
Certificate in Professional Marketing - Marketing
Chartered Institute of Marketing
UK 01.2004 - 06.2004
Certificate in Actuary - Actuary
Faculty of Actuary
Edingburgh 01.1994 - 06.1994
Skills
Managerial Accounting
undefinedAccomplishments
- Supervised team of 10 staff members.
- Collaborated with team of 7 in the development of CRM.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Watching Football
Like watching European professional Football,Champions Leagues and world cup
Timeline
Broking Manager
Africa Continental Brokers ltd
05.2022 - 07.2022
Director
Smart Brokers ltd
02.2018 - 04.2022
Certificate in Professional Marketing - Marketing
Chartered Institute of Marketing
01.2004 - 06.2004
Salesperson
Sicom ltd
08.1998 - 12.2017
Certificate in Actuary - Actuary
Faculty of Actuary
01.1994 - 06.1994
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