A reliable and a forward thinking individual with strong computer skills. Proficient at working both in teams and individually. Excellent presentation and communication skills. Ability to work under pressure and manage deadlines. Creative and intelligent with the ability to solve problems and deal with situations.
Overview
10
10
years of professional experience
Work History
Training Assistant Manager
Miral Experiences
Abu Dhabi, United Arab Emirates
03.2023 - Current
Assisted in the evaluation of training effectiveness through data analysis, leading to continuous improvements in course content.
Enhanced employee skillsets by developing comprehensive training materials and resources.
Monitored employee progress throughout training programs using various assessment tools; identified areas for improvement and provided additional support as needed.
Managed the coordination of training schedules, ensuring timely delivery of all programs and events.
Coordinated cross-functional collaboration between departments to identify common skill gaps and develop targeted solutions accordingly.
Organized training materials inventory, streamlining access to resources for trainers and participants alike.
Team Leader
Miral
Abu Dhabi
09.2022 - Current
Supervised team members to confirm compliance with set procedures and quality requirements.
Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Worked with team to identify areas of improvement and devised solutions based on findings.
Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
Rides Operator
Miral Experiences
Abu Dhabi, United Arab Emirates
10.2021 - Current
Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
Enhanced rider experience by enforcing safety procedures and providing clear instructions.
Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
Operated variety of amusement park rides and monitored passenger safety and comfort.
Maintained a high level of professionalism and enthusiasm throughout long hours and challenging work conditions, fostering positive guest experiences.
Event Photographer
Irtiqaa
Abu Dhabi, United Arab Emirates
01.2018 - 03.2018
Completed complex photo shoots at indoor and outdoor venues.
Achieved consistent image composition using expert knowledge of lighting techniques both natural light sources as well as supplementary studio equipment.
Adjusted, modified and networked photos using digital and computer manipulative applications.
Determined and adjusted subject position, props, and lighting equipment while selecting camera angles to optimize final product.
Event Coordinator
Art & Science Academy
Abu Dhabi, United Arab Emirates
12.2016 - 05.2017
Maintained a professional demeanor while interacting with diverse clientele and adapting to various event settings and challenges.
Enhanced client satisfaction by delivering high-quality images and consistently meeting deadlines for photo processing and delivery.
Coordinated schedules and timelines for events.
Managed event logistics and operations.
Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
Trainee
ADMAF
Abu Dhabi, United Arab Emirates
10.2014 - 10.2014
Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
Shadowed senior team members to learn all related jobs and tasks.
Learned new materials, processes, and programs quickly.
Education
Bachelor of Arts - Applied Communications
Higher Colleges of Technology
Abu Dhabi, United Arab Emirates
06.2015
Highschool - Science
Al Qadisia School
Abu Dhabi, United Arab Emirates
01.2011
Skills
Presentation Creating
Problem-Solving
Data Entry
Schedule Coordination
Digital Communications
Photography and Graphic Design
Rides operator
Public Speaking
Leadership Development
Verbal Communication
Cross-cultural communication
Languages
ENGLISH
ARABIC
References
Hakim Bin Abri, SeaWorld Yas Island Abu Dhabi, 0563139966, mabri@Miral.ae
Milos Zivic, SeaWorld Yas Island Abu Dhabi, 0544228164, mzivic@miral.ae