Sana Banu
Sharjah,United Arab Emirates
Summary
Detail-oriented professional with a strong foundation in business operations and document control. Demonstrates high efficiency and exceptional time management skills, ensuring seamless file maintenance and data input. Proficient in Microsoft Office Suite, with a proven ability to multitask effectively while maintaining a calm and professional attitude under pressure. Known for polite client care, excellent telephone manner, and friendly customer service. Career goals include advancing within the field of business operations to further enhance organisational efficiency.
Overview
5
5
years of professional experience
2020
2020
years of post-secondary education
1
1
Certification
Work history
Administrative assistant
Future star rent a car
Dubai, United Arab Emirates
06.2025 - 12.2025
- Coordinated schedules and managed appointments for multiple executives efficiently.
- Developed and maintained filing systems to ensure easy retrieval of documents.
- Assisted in preparation of reports and presentations for departmental meetings.
- Responded to inquiries via phone and email, providing accurate information promptly.
Assistant Accountant
Al Falah super market
Ajman
04.2024 - 06.2024
- Calculated, prepared and filed payroll taxes for clients.
- Assisted with the preparation of year-end accounts, working closely with accountants to compile necessary financial statements.
- Completed detailed reviews of accounts and bookkeeping records to verify compliance with standards.
Receptionist
American mission
Manama
12.2022 - 03.2024
- Welcomed guests and clients in friendly, positive manner.
- Processed and distributed incoming correspondence to relevant staff, facilitating team communication.
- Organised and updated weekly schedules and monthly calendar obligations for various levels of management and junior staff.
- Filed and maintained invoices, customer records and other paperwork to facilitate ease of retrieval.
- Answered and directed incoming calls to relevant staff members using multi-line telephone system.
- Maintained clean and orderly reception area to impress and welcome visitors.
- Delivered polite, professional customer service to enhance business reputation through positive first impressions.
- Maintained a tidy and welcoming reception area, upholding company standards for cleanliness.
- Handled incoming telephone calls, taking accurate messages and relaying to personnel to support timely communication.
- Updated visitor logs and security badges accurately, adhering to security protocols to ensure safety.
- Cleaned reception area regularly to maintain professional appearance.
- Supported guests with immediate, knowledgeable assistance for diverse needs.
- Responded to enquiries from clients, vendors and members of public.
Receptionist
V-Care Hospital
Mangalore
02.2021 - 02.2022
- Greeting Visitors
- Managing security and telecommunication system
- Maintain confidentiality
- Ensuring Maintenance of Reception Area
- Handling Administrative tasks
- Answering Telephone
- Answering customers inquiries
- Handling queries and complaints via phone, Emails and general correspondence
- Giving more effect on the work and taking every Responsibility as a challenge
- Organised and updated weekly schedules and monthly calendar obligations for various levels of management and junior staff.
- Directed clerical tasks, including copying, faxing and file management.
Education
Diploma - Computer Science
Al Ihsan Academy School
Udupi, Karnataka, IndiaSkills
- File maintenance
- Time management
- Data input
- Multitasking ability
- Professional attitude
- Filing paperwork
- Microsoft Office proficiency
- Clean and tidy nature
- Calm under pressure
- Polite client care
- Excellent telephone manner
- Call handling
- Friendly customer service
Certification
[Area of certification] certified
LANGUAGES
English: C2 Proficient
Kannada: C2 Proficient
Beary: C2 Proficient
Hindi: C2 Proficient
Malayalam: C1 Advanced
Tulu: C2 Proficient
HOBBIES AND INTERESTS
Cooking, Reading, Making new friends
ADDITIONAL INFORMATION
- Personal Profile
- Date of Birth : 24th Jan 1998
- Nationality : Indian
- Marital Status : Married
- Passport Number : Y6669997
- Visa Status : Family Visa
- Visa valid Till : Jun 26
Timeline
Administrative assistant
Future star rent a car
06.2025 - 12.2025
Assistant Accountant
Al Falah super market
04.2024 - 06.2024
Receptionist
American mission
12.2022 - 03.2024
Receptionist
V-Care Hospital
02.2021 - 02.2022
Diploma - Computer Science
Al Ihsan Academy School