Accomplished and versatile professional with a strong foundation in both customer service and education. Currently employed as a Customer Service Agent at Dnata since January 2022, delivering high-quality support in a dynamic airport operations environment, ensuring seamless passenger experiences through efficient communication, problem resolution, and adherence to service standards.
Previously served as a Lecturer in English Language and Literature for over 6 years, with a proven track record of designing and delivering impactful curricula, fostering language proficiency, and promoting critical thinking among diverse student groups. Recognized for exceptional interpersonal skills, cultural sensitivity, and the ability to perform under pressure—bringing a unique blend of academic insight and customer-centric service to every role
D.C.A - Diploma in Computer Applications Manipal Institute of Computer Education,
Manipal, Karnataka - India
DOB:- 14th May 1993
Visa Status:- Tourist
Marital Status:- Married