Summary
Overview
Work History
Education
Skills
Timeline
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Sanaa Alameri

Al Ain City

Summary

Equipped with a Bachelor's degree in Integrated Strategic Communications and a comprehensive understanding of strategic messaging, brand management, media planning, digital marketing, and audience engagement. This solid academic foundation enables the crafting of impactful communication strategies that align with organizational objectives and resonate with diverse target audiences. A commitment to driving brand visibility and delivering measurable results through thoughtful, data-driven campaigns is paramount. Passion for continuous growth and innovation drives the pursuit of new challenges and collaborative opportunities within dynamic, forward-thinking environments, complemented by a strategic mindset, creative problem-solving abilities, and effective communication skills that foster teamwork and excellence in execution.

Experienced with building and sustaining strong client relationships. Utilizes effective communication and problem-solving skills to address client needs and ensure satisfaction. Track record of managing diverse portfolios and achieving client loyalty through strategic relationship management.

Overview

5
5
years of professional experience

Work History

Relationship manager

ADCB
01.2024 - Current
  • Managed a portfolio of high-value clients to foster long-term business relationships.
  • Identified and pursued new business opportunities through networking and market research.
  • Developed and implemented personalized financial strategies to meet clients' specific needs.
  • Conducted regular review meetings with clients to discuss financial performance and goals.
  • Collaborated with cross-functional teams to deliver comprehensive client solutions.
  • Provided exceptional customer service, resolving issues and ensuring client satisfaction.
  • Monitored market trends to provide informed advice and risk management solutions.
  • Negotiated and closed deals, consistently meeting or exceeding sales targets.
  • Maintained up-to-date knowledge of financial products, services, and regulations.
  • Utilized CRM systems to track client interactions and report on sales activity.

Virtual Representative

ADCB
09.2022 - 12.2023
  • Cultivated trusting relationships with customers with confident and professional approach
  • Developed and maintained strong relationships with high-net-worth individuals
  • Assisted customers with opening and managing multiple types of accounts
  • Opened, updated and closed accounts for customers

Retail Sales Representative

ADCB
12.2021 - 08.2022
  • Informed customers of promotions and special offers to increase sales
  • Met and exceeded targets in commission-based environment with challenging objectives
  • Introduced customers to new products meeting current and expected needs
  • Assisted customers in finding products to meet their needs

Internship /Management Development

Abu Dhabi's International Financial Centre, ADGM
04.2021 - 11.2021
  • Managed a money laundering certi cate program as a key team member
  • Ensured website accessibility for optimal user experience
  • Provided weekly schedule updates to students to keep them informed
  • Maintained effective communication with students to address inquiries
  • Planned and organized activities with strong organizational skills
  • Collaborated closely with team members to achieve consistent progress toward objectives

Education

Bachelor of Science - Communication and Media Sciences - Integrated Strategic Communications

Zayed university
Dubai
01.2020

Skills

  • Interpersonal skills
  • Problem-solving
  • Adaptability
  • Time management
  • Quality control
  • Positive and professional
  • Multitasking and organization
  • Client relationship management

Timeline

Relationship manager

ADCB
01.2024 - Current

Virtual Representative

ADCB
09.2022 - 12.2023

Retail Sales Representative

ADCB
12.2021 - 08.2022

Internship /Management Development

Abu Dhabi's International Financial Centre, ADGM
04.2021 - 11.2021

Bachelor of Science - Communication and Media Sciences - Integrated Strategic Communications

Zayed university
Sanaa Alameri