Sanaan Sohail
IT Business Analyst
Dubai ,Dubai
Summary
Multi-talented system analyst consistently rewarded for success in planning and operational improvements and experienced in policy development and staff management procedures, positively impacting overall morale and productivity. Excellent reputation for resolving problems and improving overall operational improvements by saving costs while increasing profits. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
14
14
years of post-secondary education
4
4
Certifications
Work History
BUSINESS ANALYST
ZAPTA TECHNOLOGIES
LAHORE
01.2022 - 02.2023
- Wrote SRS, FRS, FFRD, SDD, BRD, Agile user story Documentation, and API documentation and designed UML diagrams for projects of different domains (CRM, AR, VR, AI, IoT) which assisted the development team.
- Participated in all system development life cycle phases, from requirements analysis through system implementation
- Developed team communications and information for meetings
- Meet with customers to understand their needs and provide reliable services
- Resolved problems, improved operations, and provided exceptional client support
- Worked closely with customers, internal staff, and other stakeholders to determine planning, implementation, and integration of system-oriented projects
- Increased customer satisfaction by resolving issues.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations
- Collaborated with stakeholders to define project objectives and criteria
- Performed gap analysis to identify areas of improvement
- Created data models to support decision-making processes
- Generated standard and custom reports to provide insights into business performance.
SYSTEM ANALYST
Magnatec Systems Private Limited
LAHORE
02.2021 - 11.2021
- Examine and evaluate current sytems
- Identify sytem requirements
- Liaise with users to track additional requirements and features
- Document interfaces between new and legacy sytems
- Collaborate with IT team and developers to produce new sytems
- Validate changes by teting programs
- Train users on the new operation sytems and provide support
- Stay up-to-date with current technologies and technical developments.
- Developed diagrams to describe and lay out logical operational steps
- Planned computer systems using information engineering, data modeling, and structured analysis
- Assessed business requirements to create focused solutions
- Defined and documented scope of projects for distribution to team
- Established specifications and coordinated production with software programmers
IT SALES ASSOCIATE
ELECTRONIC RECYCLE
KARACHI
11.2019 - 12.2020
- Keeping up with the technical features and specifications of products
- Creating a sales plan and establishing sales goals
- Advising management and IT developers on product options
- Locating marketing possibilities and creating leads for sales
- Evaluating the product needs and IT requirements of potential clients
- Preparing for and giving product presentations and sales pitches
- Contract renewals for sales and services, as well as deals and warranties
- Launching technical support for customers based on their needs and comments
- Tracking sales goals and keeping records of sales performance indicators
- By investigating and analyzing market trends, ensuring competitiveness., BIN
- Sensor-based project in which the microcontroller determines all functions of bin it to provide fertilizer from garbage that is applied to soil or to plant tissues to supply one or more plant nutrients essential to the growth of plants and separate wet and dry waste
- That basket is practical in schools, parks, and homes
- I worked as a system analyst and documentation writer
- FILTERS AND SEGMENTATION
- Digital image processing project through MATLAB that converts a color image into grayscale and grayscale to binary
- We also applied segmentation on an image by using some other functions
- Lastly, we built image detection by using various filters
- This is incredibly helpful in the medical profession
- I worked as a developer and system analyst and documentation writer.
Education
Bachelor of Science - INFORMATION TECHNOLOGY
SUPERIOR UNIVERSITY
Pakistan, Lahore 01.2014 - 04.2020
Some College (No Degree) -
VERNMENT COLLEGE OF TECHNOLOGY
Pakistan,Lahore 01.2008 - 04.2013
High School Diploma -
CATHEDRAL SCHOOL
Pakistan, Lahore 01.2006 - 04.2008
Skills
Requirement Elicitationundefined
Accomplishments
- Requirement Engineering (Udemy)
- Computer Systems Analysis (Alison)
- Master Class Intro to the Business System Analyst Profession (Udemy)
- IT for Business (hp LIFE/hp Foundation)
- Business Analysis and Process Management (Coursera)
- SOFTWARES
- MS Visual Studio
- MS Word
- MS Excel
- MS Visio
- MS Project
- Jira
- Click up
- PyCharm
- MATLAB
- Adobe Photoshop
- Adobe Illustrator
- Adobe XD
- Figma
- Balsamiq
- PROJECTS
- FOTO STOCK 2.0
- A web -based project that provides services for graphic designers and photographers to earn money through the website by uploading their artwork and being hired by the customer
- I worked as a system analyst and documentation writer.
Certification
Agile-Scrum (Master of Project Academy)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
BUSINESS ANALYST
ZAPTA TECHNOLOGIES
01.2022 - 02.2023
SYSTEM ANALYST
Magnatec Systems Private Limited
02.2021 - 11.2021
IT SALES ASSOCIATE
ELECTRONIC RECYCLE
11.2019 - 12.2020
Bachelor of Science - INFORMATION TECHNOLOGY
SUPERIOR UNIVERSITY
01.2014 - 04.2020
Some College (No Degree) -
VERNMENT COLLEGE OF TECHNOLOGY
01.2008 - 04.2013
High School Diploma -
CATHEDRAL SCHOOL
01.2006 - 04.2008
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