Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Software
Timeline
CustomerServiceRepresentative
Sanad Khreisat

Sanad Khreisat

Computer Science Teacher
Dubai,DU

Summary

Dynamic Computer Science Teacher with strong background in teaching complex technology and different curriculum. Highly adept at breaking down instructional steps and providing simple analogies to foster comprehension. Talented at monitoring student growth and offering motivating guidance to struggling students.

Overview

10
10
years of professional experience
5
5
years of post-secondary education
9
9
Certifications
2
2
Languages

Work History

Computer Science Teacher

Ministry of Education
Dubai, Jordan
06.2018 - Current
  • Delivered engaging curriculum through diverse methods of classroom instruction, computer lab activities and online learning systems.
  • Tested and evaluated student progress to determine effectiveness and impact of teaching methods, materials and projects.
  • Compiled reading lists and other relevant assignments to bolster student understanding of class concepts.
  • Created clear, engaging lessons to draw interest and develop students' to program in python .
  • Created clear lessons to develop students in 3D designing , Artificial Intelligence and robotics .
  • Maintained inventory and upkeep for more than 90 devices and computers.
  • Attended professional development technology courses to increase knowledge base and learn new information.
  • Planned and implemented curriculum to teach up-to-date technology to 210 students.
  • Processed software and hardware by coordinating user setups, installations and upgrades.
  • Compiled, administered and graded examinations or assigned work to others. .

Customer relationship officer

Al-Nisr Al-Arabi Insurance ( part of Arab bank group )
Amman-Jordan
03.2017 - 06.2018
  • Used consultative techniques to understand customer needs and make strategic referrals to business partners.
  • Monitored metrics and developed actionable insights to improve efficiency and performance.
  • Educated customers about Investment plans options and processed purchases.
  • Developed documentation and logs of implemented solutions and generated and submitted reports.
  • Managed customer relations on ongoing basis to maximize customer retention.
  • Assisted customers with needs such as opening invest plans and update the customers with new services and options for their plans .

Front Desk Supervisor

Dallah-Jordan
Amman, Jordan
07.2016 - 11.2016
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Answered multi-line phone system to respond to inquiries.

Zain Al-Shabab Member

Zain-Jordan
Amman, Jordan
02.2012 - 10.2015
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Resolved problems, improved operations and provided exceptional service.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Developed team communications and information for meetings.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Participated in team-building activities to enhance working relationships.
  • Team leader of Az' Zrqa governmental team .
  • Team leader of marketing promotion and sales team (FTTH Project) .
  • member at Public relation department .
  • member at Business development department as Mastery Shoppers .

Team leader

Adidas Middle-east
Amman, Jordan
08.2010 - 10.2011
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Increased sales by offering advice on purchases and promoting additional products.

Education

Bachelor’s degree - Computer Science

Hashemite University
Az'Zarqa
02.2012 - 01.2017

Skills

    Group and individual instruction

Hardware lessons

Computer science curriculum

Coding languages

Multitasking Abilities

Progress reporting

Time management

Team Work

Classroom management

Student-centered learning

Lesson Planning

Critical Thinking

Presentation

Collaborative Learning

Leadership

Communication skills

Certification

Debate training (Certified from Queen Zain Al-Sharaf Center)

Accomplishments

    - Debate training (Certified from Queen Zain Al-Sharaf Center)

    - Selling Skills and Customer Care Course (Certified from Business EYE)

    - Passion to Action Training (Certified from East West Initiatives)

    - How to approach customers (Certified from Business EYE)

    - Practical approach to the flamenco styles (Certified)

    - Communication Skills ( Certified from Pioneers Academy)

    - High Achievement reward for three quarters by Sales department

    - Teacher License by Ministry of Education

    - more than 55 course by MOE related to class management and teaching skills with 21st Century strategies .

    - more than 40 certified course by Microsoft Educator Center related teaching .

Software

Netbeans

Fusion 360

Tinkercad

Microsoft Office

Scratch

Python

Microsoft visual studio

Ardublockly

Arduino

Timeline

Computer Science Teacher

Ministry of Education
06.2018 - Current

Customer relationship officer

Al-Nisr Al-Arabi Insurance ( part of Arab bank group )
03.2017 - 06.2018

Front Desk Supervisor

Dallah-Jordan
07.2016 - 11.2016

Zain Al-Shabab Member

Zain-Jordan
02.2012 - 10.2015

Bachelor’s degree - Computer Science

Hashemite University
02.2012 - 01.2017

Team leader

Adidas Middle-east
08.2010 - 10.2011
Sanad KhreisatComputer Science Teacher