Dedicated professional with a strong work ethic and exceptional time management skills. Known for being a team player with a positive mindset, patience, active listening abilities and effective communicator. Committed to achieving excellence through effective collaboration and continuous improvement.
Overview
Work History
Intern
Sharjah International Airport
SHARJAH, UNITED ARAB EMIRATES
10.2024 - 11.2024
Greet and assist passengers in a timely and effective manner.
Check in passengers and issue boarding passes accordingly to Airline requirement.
Participate in passenger security , screening and customs clearence process.
Handle customer complaints , resolve issues and de-escalate complex situations.
Provide information to customers on flight times , boarding gates , airport amenities and more.
Attend training sessions on airline policies , operations and customer service protocols.
Education
Diploma - Aviation and Cabin Crew
Wings Way Training Institute LLC
Dubai
06.2024 -
Commerce
Chaldean Syrian Higher Secondary School
Kerala , India
08.2022 - 03.2024
SSLC
Sacred Heart Convent Girls Higher Secondary School
Kerala , India
06.2021 - 03.2022
Skills
- Time Management
- Team Player
- Patience
- Positive Mindset
- Active Listening
- Work Ethic
Languages
English
Proficient (C2)
Malayalam
Proficient (C2)
Affiliations
Travel
Fashion
Riding
Timeline
Intern
Sharjah International Airport
10.2024 - 11.2024
Diploma - Aviation and Cabin Crew
Wings Way Training Institute LLC
06.2024 -
Commerce
Chaldean Syrian Higher Secondary School
08.2022 - 03.2024
SSLC
Sacred Heart Convent Girls Higher Secondary School
06.2021 - 03.2022
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