Dedicated professional with a strong work ethic and exceptional time management skills. Known for being a team player with a positive mindset, patience, active listening abilities and effective communicator. Committed to achieving excellence through effective collaboration and continuous improvement.
Work History
Intern
Sharjah International Airport
SHARJAH, UNITED ARAB EMIRATES
10.2024 - 11.2024
Greet and assist passengers in a timely and effective manner.
Check in passengers and issue boarding passes accordingly to Airline requirement.
Participate in passenger security , screening and customs clearence process.
Handle customer complaints , resolve issues and de-escalate complex situations.
Provide information to customers on flight times , boarding gates , airport amenities and more.
Attend training sessions on airline policies , operations and customer service protocols.
Education
Diploma - Aviation and Cabin Crew
Wings Way Training Institute LLC
Dubai
06.2024 -
Commerce
Chaldean Syrian Higher Secondary School
Kerala , India
08.2022 - 03.2024
SSLC
Sacred Heart Convent Girls Higher Secondary School
Kerala , India
06.2021 - 03.2022
Skills
- Time Management
- Team Player
- Patience
- Positive Mindset
- Active Listening
- Work Ethic
Languages
English
Proficient (C2)
Malayalam
Proficient (C2)
Affiliations
Travel
Fashion
Riding
Timeline
Intern
Sharjah International Airport
10.2024 - 11.2024
Diploma - Aviation and Cabin Crew
Wings Way Training Institute LLC
06.2024 -
Commerce
Chaldean Syrian Higher Secondary School
08.2022 - 03.2024
SSLC
Sacred Heart Convent Girls Higher Secondary School