SANAM SHAKYA
Dubai Al Barsha 1
Summary
Dedicated professional with expertise in guest service management, known for exceptional upselling and product promotion skills. Demonstrates strong teamwork and communication abilities, ensuring seamless inventory and stock control. Thrives under pressure, consistently exhibiting self-discipline and punctuality while quickly taking responsibility. Aims to leverage these competencies to drive success in dynamic environments.
Overview
1
1
Language
12
12
years of professional experience
Work history
Delivery & Sales Associate
RRA Trade Center
01.2024 - 01.2026
- Delivered products to customers on schedule while representing the brand professionally.
- Promoted and upsold skincare packages, contributing to sales targets.
- Built report with customers to encourage repeat business and referrals.
- Skincare Marketing & Packages
Waiter
White House Restaurant
01.2021 - 01.2023
- Delivered attentive, friendly table service and managed guest requests during busy service periods.
- Took orders accurately, upsold menu items, and supported smooth front-of-house operations.
- Coordinated with kitchen and floor staff to ensure timely, high-quality service.
- Nepal
Farm Operations Assistant
Poultry Farm
01.2019 - 01.2020
- Operated farm tools and machinery and maintained strict safety and hygiene standards.
- Managed loading/unloading and stock handling of feed and supplies — transferable to inventory & stock control in F&B.
kids play area
club jwaai
butwal, nepal
12.2016 - 12.2018
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Displayed energy and enthusiasm in fast-paced environment.
- Completed customer orders with speed and accuracy.
- Applied positive customer service approach to increase satisfaction levels.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
Cashier
Buddha sahakari sanstha limited
01.2014 - 01.2016
- Handle all cash and card transactions accurately and responsibly, ensuring every payment is properly recorded and accounted.
- Maintain accurate billing and cashier records, complete shift closing correctly
Education
SLC (School Leaving Certificate) -
Diploma - Basic Computer & Hardware/Networking
Skills
- Guest Service Management
- Upselling & Product Promotion
- Teamwork & Communication
- Inventory & Stock Control
- Works Well Under Pressure
- Self-Disciplined & Punctual
- Quick to Take Responsibility
PROFILE
Languages: Nepali, English, Hindi
ADDITIONAL TRAINING
- Basic Computer Applications — Diploma
- Computer Hardware & Networking — Diploma
Disclaimer
Declaration: I hereby declare that the above information is true to the best of my knowledge.
WHY HIRE SANAM
- Proven front-of-house experience: order-taking, upselling, and guest service.
- Comfortable working fast-paced shifts as part of a coordinated team.
- Sales-driven mindset from product marketing and delivery work.
- Disciplined, safety-conscious, and reliable under supervision.
- Fluent in English, Hindi, and Nepali — ready to serve a diverse, international clientele.
Timeline
Delivery & Sales Associate
RRA Trade Center
01.2024 - 01.2026
Waiter
White House Restaurant
01.2021 - 01.2023
Farm Operations Assistant
Poultry Farm
01.2019 - 01.2020
kids play area
club jwaai
12.2016 - 12.2018
Cashier
Buddha sahakari sanstha limited
01.2014 - 01.2016