Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Sandeep Dhyani

Sandeep Dhyani

Salmiya block 12 Kuwait opposite apolo hospital,Kuwait

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

13
13
years of professional experience

Work History

Crew member

Chipotle
, Kuwait
04.2024 - Current
  • Worked fast and accurately to meet customer needs and service goals.
  • Trained in food safety and hygiene practices.
  • Attended to customers with friendly and accurate service.
  • Acted as team player by helping colleagues finish their tasks.
  • Prioritised client comfort throughout treatments to encourage optimal satisfaction and repeat custom.
  • Consulted with clients to understand and meet individual beauty needs.
  • Consulted with clients and made recommendations to achieve desired results.
  • Maintained clean, tidy and sanitised workstations for minimised staff and customer risk.
  • Responded to guests' requests for complete satisfaction.
  • Achieved high-quality manicure finishes with attention to detail.

Barista

Alshaya Starbucks
KUWAIT, KUWAIT
07.2022 - 03.2024
  • Greeting customers In friendly manner, when they entered in store offer additional sales to increase product size for achieve our daily sales. At explain to customer about thrill of product and features used to care it maintained clean and professional appearance and doing area for guest satisfaction.
  • Maintained clean and organized workspace for optimal productivity and safety
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience
  • Kept up-to-date with industry trends, incorporating new ideas into drink preparation and presentation

Shift Supervisor

Tata Starbucks Pvt ltd
Mumbai, India
04.2015 - 06.2022
  • Ensure achievement of sales targets individual as well as team wise which been set for sale department and creatine sales report always sharing knowledge with partners and motivate them to make every moment feel special in work environment and take initiative feedback from customer for further improvement service properly organize shift food ordering prepare all audit. Always follow PPE then shift going smoothly and team giving 100 % result.
  • Collaborated with management to develop strategies for boosting overall store performance, leading to higher profit margins.
  • Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.

Assistant Store Manager

Cafe coffee day
Mumbai, India
09.2011 - 04.2014
  • Assisting customer by recommending and finding right products for customer and always follow PPE resolve customer complaint queries on prior basis regularly meeting and maintaining relationships with partners to promote product so as to generate more revenue from it always recognize and motivate partners
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Built strong relationships with key suppliers, ensuring timely delivery of high-quality products at competitive prices

Education

Bachelor of Arts -

Mumbai IGNOU University
04-2014

CBSE board uttraakhand -

GIC Barkhet Piano
03-2009

Skills

  • Show determination & strive for success with in deadlines
  • Quick learner tactful and efficient and always willing to take up new challenges
  • Accept responsibility
  • Learn quickly produce quality work & follow safety standards
  • Show determination & strive for success with in deadlines
  • Cash handling
  • Team player
  • Customer Service
  • Customer relations
  • Interpersonal communication

Accomplishments

Δ Best customer connection in the store

Δ Participated in Starbucks coffee championship 2017 and winner of the store.

Timeline

Crew member

Chipotle
04.2024 - Current

Barista

Alshaya Starbucks
07.2022 - 03.2024

Shift Supervisor

Tata Starbucks Pvt ltd
04.2015 - 06.2022

Assistant Store Manager

Cafe coffee day
09.2011 - 04.2014

CBSE board uttraakhand -

GIC Barkhet Piano

Bachelor of Arts -

Mumbai IGNOU University

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Sandeep Dhyani