Summary
Overview
Work history
Education
Skills
Languages
Certification
Hobbies And Interest
Timeline
OfficeManager
SANDEEP M K

SANDEEP M K

Abu Dhabi,UAE

Summary

PROFILE to my education, skills and experience a place where an encourage and permitted to be an active participant as well vital contribute on development of the company. Meticulous hospitality leader accustomed to managing high-performing teams in high-volume restaurants. Leverages precise attention to detail and proactive problem-solving to maintain seamless restaurant operations. Charismatic communicator with proven history of building rapport to support patron loyalty.

Overview

8
8
years of professional experience
1
1
Certification

Work history

ARTISIAN ( FOOD & BEVERAGE CAPTAIN )

W ABU DHABI
Abu Dhabi, United Arab Emirates
09.2022 - Current
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Completed accurate end-of-day financial routines for cash and card transactions.
  • Created team building initiatives to encourage upselling and meet revenue targets.
  • Resolved complaints calmly and professionally to achieve positive customer outcomes.

WAITER

YAS ACRES GOLF & COUNTRY CLUB ALDAR HOSPITALITY
Abu Dhabi, United Arab Emirates
11.2021 - 09.2022
  • Assisted guest with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
  • Used appropriate sanitizing and cleaning products to maintain hygiene .
  • Practiced healthy and safety measures to comply with regulations.
  • Participated in staff meetings to discuss daily specials, revisions on menu and event specifications.

Waiter

Sofitel Abu Dhabi Corniche
Abu Dhabi, United Arab miratesE
01.2016 - 01.2021
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Managed restaurant closing duties, from cleaning dining areas to cashing up tills.

Education

High School Diploma - BUSSINESS

SRI VIVEKANANDA
MALAPURAM, INDIA
06/2011 - 05.2014

Skills

  • Very Energetic result oriented and organized
  • Have a high respect for customer's service
  • Exceptional verbal and written communication skills
  • Effective team-player with awesome attention to detail
  • Always keep on smiling under pressure
  • Extremely hardworking self-motivated and able to work independently
  • Skilled in MS Word, Excel and Internet

Languages

English
Fluent
Hindi
Fluent
Malayalam
Native
Tamil
Fluent

Certification

  • Abu Dhabi Food Hygiene Certificate.
  • Trip Advisor most comments of the month.
  • Best employe of the month in Sofitel.

Hobbies And Interest

  • Food and Beverage
  • Outdoor games
  • Cooking

Timeline

ARTISIAN ( FOOD & BEVERAGE CAPTAIN )

W ABU DHABI
09.2022 - Current

WAITER

YAS ACRES GOLF & COUNTRY CLUB ALDAR HOSPITALITY
11.2021 - 09.2022

Waiter

Sofitel Abu Dhabi Corniche
01.2016 - 01.2021

High School Diploma - BUSSINESS

SRI VIVEKANANDA
06/2011 - 05.2014

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SANDEEP M K