Sandeep Parihar

Complies with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment.

• Played key role in handling all inbound cargo flights and breaking down the ULD's and containers and giving the appropriate location, segregating the master console according to their houses, identifying the DGR's and sending them to their respective places.
• Responsible for sending pre build up to airline and receive the load plan for build-up.
• Commended for handling all import and export cargo as well as its nature (perishable, DGR, valuable cargo, HUM, AVI).
• Checking all the document of import and export and Coordinating with airline and warehouse for clearing the screening of police and build-up.
• Executing AWB on CALOGI system, and preparing the all documents related import and export, bill of entry, IDG and DCA letter.
• Prepare all documents for customs clearance and verify the documents after clearing the customs for delivering the cargo.
• Coordinating with airline for missing documents and follow up agents for delivering and accepting the cargo.
• Build-up and break down the cargo as per time norms.
• Take the inventory of all the shipments by consignee to notify and.
• Clearing shipment for delivery by customs procedure.
• Manifesting and preparing NOTOC for flight.
• Safety briefings are conducted regularly while intervening when there is risk exposure, role model safe behaviors and follows up on corrective actions.
• Complies with all regulatory and IATA standards such as Regulated Agent 3, ISO, IOSA/ISAGO GDP/CEIV standards and ensures staff follows the established procedures in the operations.
• Coordinates with Government Authorities such as Customs, Municipality, Health or Police in an efficient and effective manner to ensure smooth movement of all cargo, courier and mail.
• Operated cargo handling equipment to facilitate safe and quick loading and unloading of cargo.
• Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.
• Resolved any customer inquiries or complaints to restore satisfaction.
• Detected damages and discrepancies in cargo shipments with careful inspections and close monitoring.
• Provided support during peak periods or staff shortages, demonstrating adaptability and teamwork skills.
• Trained new team members on company procedures, systems, and best practices to ensure seamless integration into the role.

• Conducted thorough quality checks on outgoing shipments to minimize potential damages during transit.
• Created documents of load plans, cargo cleanliness inspections, and transportation processes.
• Utilized computer systems to manage cargo shipments and accurately track goods.
• Maintained a high level of accuracy in data entry, ensuring all relevant information was captured in the system.
• Examined cargo and freight shipments to check goods' condition.
• Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.
• Resolved any customer inquiries or complaints to restore satisfaction.

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Maintained a high level of professionalism when interacting with customers, ensuring positive experiences.
• Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.
• Clearly communicated product features and benefits, helping customers make informed decisions about their purchases.