ZOHO
Sandeep Shrestha
Operation Executive
Dubai,DU
Summary
Dynamic recent graduate with a solid foundation in Operations and Management Information Systems, complemented by practical experience from academic projects and internships. Proven ability to collaborate effectively within teams, tackle complex problems, and manage time efficiently to meet deadlines. Eager to launch a career and contribute meaningfully to organizational success through dedication and a proactive approach. Committed to leveraging skills and knowledge to drive positive outcomes in a professional environment.
Overview
7
7
years of professional experience
5
5
Languages
Work History
Operations Assistant
Rare Globex Information Services LLC
2023.06 - Current
- Streamlined daily operations by coordinating schedules and resources, improving team efficiency and workflow management.
- Developed and implemented process improvements that enhanced service delivery and reduced response times effectively.
- Managed day-to-day department operations with effective workflow coordination.
- Solved problems timely and effectively, ensuring customer satisfaction.
- Collaborated with other departments to foster smooth operation of daily processes.
- Contributed to development of operational procedures to improve efficiency and accuracy.
- Provided administrative support with accurate document preparation and data entry.
Administrator
Goldmine Marketing Management
2022.09 - 2023.06
- Streamlined administrative operations by implementing new scheduling systems, resulting in improved team efficiency and communication.
- Coordinated cross-departmental meetings and project updates, enhancing collaboration and ensuring alignment on strategic initiatives.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Improved employee productivity with effective time management strategies for daily tasks.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Enhanced data security measures, conducted regular system backups to prevent data loss.
Marketing Executive
Muscle World Gym
2019.01 - 2022.04
- As a Copywriter at Muscle World Gym, I focused on enhancing brand visibility and customer engagement through effective marketing strategies.
- Implemented targeted marketing strategies to boost brand visibility and customer engagement.
- Conducted market analysis to tailor promotional campaigns based on consumer preferences.
- Worked with diverse teams to enhance marketing initiatives and service delivery.
- Managed social media channels to strengthen online presence and foster customer interactions.
- Led staff training sessions to elevate customer service standards and product knowledge.
Education
BBA - Business Administration
Manipal University
Dubai, United Arab Emirates2025-07
High School Diploma - undefined
Brihaspati Vidyasadan School
03.2022
Skills
Process improvement
Customer satisfaction
Administrative support
Workflow coordination
Document management
Data entry
Time management
Problem resolution
Data security
Team efficiency
Social media management
Customer support
Visa - Type
Father sponsor visa
Software
Timeline
Operations Assistant
Rare Globex Information Services LLC
2023.06 - Current
Administrator
Goldmine Marketing Management
2022.09 - 2023.06
Marketing Executive
Muscle World Gym
2019.01 - 2022.04
High School Diploma - undefined
Brihaspati Vidyasadan School
BBA - Business Administration
Manipal University