Proficient in leveraging analytics tools such as Google Analytics, SQL, and Excel to extract actionable insights and drive strategic marketing initiatives. Skilled in evaluating campaign performance, identifying trends, and conducting competitive analysis to enhance customer engagement and maximize ROI.
Overview
12
12
years of professional experience
Work History
Sales Coordinator
Danube Building Materials Company
Dubai, United Arab Emirates
11.2024 - Current
Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
Interacted with internal customers to understand business needs and translate into requirements and project scope.
Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
Dedicated techno - functional ERP consultant with over eight months of experience.
Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
Boosted customer satisfaction levels by identifying areas of improvement and proposing actionable solutions.
Reduced costs through meticulous budget management and cost-benefit analysis for each project phase.
Marketing Analyst
American Express Pvt Ltd
Gurgaon, India
03.2016 - 06.2017
Data Analysis and Reporting: Analyze raw data to identify patterns and insights, and prepare detailed reports and dashboards for senior management.
Performance Metrics and Forecasting: Track and analyze marketing campaign effectiveness, including ROI and customer acquisition costs, and predict market trends for future strategies.
Continuous Learning and Collaboration: Stay updated with marketing analysis trends and tools, coordinate with various departments to align efforts, and support marketing events and offers.
Event Planning & Management: Orchestrated a series of corporate events, including conferences, seminars, and executive meetings, ensuring all aspects of event planning, logistics, and execution were meticulously handled.
Internal Stakeholder Coordination: Collaborated closely with internal departments such as Marketing, HR, and Executive Leadership to align event objectives with corporate goals and ensure seamless communication throughout the event planning process.
Budget Management: Managed event budgets, consistently achieving cost savings through strategic negotiation with vendors and suppliers.
Operation support executive
Hyper quality Pvt Ltd
Gurgaon, India
01.2014 - 10.2014
Handled four LOBS - Customer care, Retention, L1, L2 Pulled out calls from Citrix variant and distribute to Hyper quality consultant
Education
MBA - Marketing Management
Swami Vivekanand Subharti University
06-2018
BBA - Commerce
Maharishi Dayanand University
06-2013
Skills
ERP system management
Project oversight expertise
Skilled in MS Office tools
Strong verbal and written skills
Technology proficiency
Data analysis proficiency
Financial analysis and reporting
Financial planning
Quantitative forecasting techniques
Reporting and analysis of management information systems
Regional Logistics Coordinator at ABIS Export India Pvt Limited ( IB Group )Regional Logistics Coordinator at ABIS Export India Pvt Limited ( IB Group )