Sandesh Kookra Poojary
Abu Dhabi,UAE
Summary
Dynamic sales professional with extensive expertise in up selling, client communication, and market development. Proven track record in enhancing customer relations and adhering to standard operating procedures (SOP). Skilled in product and service sales, proficient with Point of Sale (POS) systems, and adept at fostering interpersonal communication. Committed to driving business growth through strategic sales initiatives and exceptional customer service.
Overview
15
15
years of professional experience
2007
2007
years of post-secondary education
Work history
Senior Executive-TBLA Sales
Bahwan Motors Auto Accessories Trading L.L.C
Abu Dhabi
2025.05 - Current
- Target Achievement: Consistently meet or exceed monthly, quarterly, and annual sales targets.
- Lead Generation & Prospecting: Proactively identify new clients, including fleet operators, construction companies, workshops, and retail distributors through networking, cold calling, and industry events.
- Strategic Selling: Conduct needs assessments for customers, offering technical solutions.
- Closing Deals: Negotiate contracts, pricing, payment terms, and delivery schedules to maximize profitability.
- Relationship Management: Maintain high-level, long-term relationships with key accounts to ensure retention, repeat business, and referrals.
- Customer Support: Handle client inquiries, complaints, and technical issues, acting as primary point of contact between customer and company.
- Upselling: Identify opportunities to upsell higher-margin products.
- Market Intelligence: Stay updated on competitor activity, pricing shifts, and industry trends to adjust sales strategies.
- Technical Expertise: Provide technical training to clients on new products and ensure proper application of products.
- Documentation: Maintain accurate records in Customer Relationship Management (CRM) system, including client interactions, sales figures, and forecasts.
Sales executive
Ga Auto Platforms DMCC
Abu Dhabi
2023.05 - 2025.04
- Achieved sales targets consistently.
- Supported company growth and profitability through sales efforts.
- Managed customer relationships using consultative techniques to meet sales goals.
- Contacted customers to arrange appointments and ensure satisfaction levels.
- Showcased product features to drive customer interest.
- Customized service offerings to meet consumer needs.
- Closed significant sales to exceed quotas.
- Promoted upselling and cross-selling opportunities to clients.
- Referenced sales and promotional materials for accurate pricing.
- Monitored competitor activity to inform market strategies.
- Studied competitors to improve sales techniques.
- Analysed sales data to identify trends and improve strategies.
Counter Sales Executive and Branch In charge
Dublin Auto Spare Parts Trading L.L.C
Abu Dhabi
2011.03 - 2023.04
- Represented sales department and assisted with business growth, working within teams to exceed sales targets.
- Entered invoices, sales orders and credit notes into organizational systems within set time frames.
- Provided detailed explanations of product features and benefits, increasing sales through informed recommendations.
- Assisted customers with refunds and exchanges, adhering to company policies and customer needs.
- Handled customer enquiries and complaints, offering solutions that promoted positive shopping experiences.
- Worked to increase customer base and develop long-term collaborative relationships within building trades.
Service Advisor
Mahindra India Garage
Bangalore
2011.01 - 2011.03
- Determining customer requirements and assisting in the selection of solutions.
- Developing and maintaining relationships with customers.
- Assisting customers with enquiries, bookings and service scheduling over the phone, in person via email.
- Processing orders, invoices, and payments.
Education
SSLC -
Board of Karnataka
P.U.C. - undefined
Jain Pre University College
MoodbidriDiploma - Mechanical Engineering
Jain Pre University College
MoodbidriSkills
- Up selling expertise
- Client communication
- Sales and market development
- Interpersonal communication
- SOP adherence
- Customer relations
- Product and service sales
- Point of Sale (POS) systems
LANGUAGES
English
Hindi
Arabic
Malayalam
Kannada
Tulu
DISCLAIMER
I hereby declare that all the information mentioned above is true and verifiable at any point in time. References will be furnished on request.
Timeline
Senior Executive-TBLA Sales
Bahwan Motors Auto Accessories Trading L.L.C
2025.05 - Current
Sales executive
Ga Auto Platforms DMCC
2023.05 - 2025.04
Counter Sales Executive and Branch In charge
Dublin Auto Spare Parts Trading L.L.C
2011.03 - 2023.04
Service Advisor
Mahindra India Garage
2011.01 - 2011.03
P.U.C. - undefined
Jain Pre University College
Diploma - Mechanical Engineering
Jain Pre University College
SSLC -
Board of Karnataka