Detail-oriented and reliable professional with extensive expertise in customer service, administrative support, and front desk operations. Demonstrates exceptional organisational efficiency, discretion, and confidentiality while excelling in tasks such as data entry, invoice processing, and basic bookkeeping. Adept at maintaining hospitality standards, managing filing systems, and ensuring front desk security protocols with good judgement and a calm demeanour under pressure. Skilled in conflict resolution, telephone operation, and meeting room preparation to deliver seamless office functionality. Committed to fostering a positive outlook and maintaining patience and composure in dynamic environments while supporting operational excellence.
Managed appointment scheduling, front-desk coordination, and customer interaction. Processed payments and maintained accurate financial records.
Ensured a welcoming and professional atmosphere for clients.
*Directed vehicle sales and coordinated with customers for pre- and post-sales services. Supported after-sales services, ensuring timely resolution of customer concerns.
*Supervised day-to-day showroom operations and led a team of sales executives.
Managed appointment scheduling, front-desk coordination, and customer interaction. Processed payments and maintained accurate financial records.
Developed and implemented marketing plans to boost sales performance.
Ensured customer satisfaction by resolving queriesand providingexpert guidance.