Summary
Overview
Work history
Education
Skills
Timeline
Generic
SANDHYA  RAJ . S

SANDHYA RAJ . S

Sharjah,UAE

Summary

Detail-oriented and reliable professional with extensive expertise in customer service, administrative support, and front desk operations. Demonstrates exceptional organisational efficiency, discretion, and confidentiality while excelling in tasks such as data entry, invoice processing, and basic bookkeeping. Adept at maintaining hospitality standards, managing filing systems, and ensuring front desk security protocols with good judgement and a calm demeanour under pressure. Skilled in conflict resolution, telephone operation, and meeting room preparation to deliver seamless office functionality. Committed to fostering a positive outlook and maintaining patience and composure in dynamic environments while supporting operational excellence.

Overview

15
15
years of professional experience
5
5
years of post-secondary education

Work history

Receptionist

HYUNDAI,
KOLLAM, INDIA
08.2010 - Current

Managed appointment scheduling, front-desk coordination, and customer interaction. Processed payments and maintained accurate financial records.

Ensured a welcoming and professional atmosphere for clients.

*Directed vehicle sales and coordinated with customers for pre- and post-sales services. Supported after-sales services, ensuring timely resolution of customer concerns.

*Supervised day-to-day showroom operations and led a team of sales executives.

Receptionist

NEW & ME
QATAR
05.2021 - 06.2023

Managed appointment scheduling, front-desk coordination, and customer interaction. Processed payments and maintained accurate financial records.

Developed and implemented marketing plans to boost sales performance.

Ensured customer satisfaction by resolving queriesand providingexpert guidance.

Receptionist

TAJ BEUTY SALOON
KUWAIT, KUWAIT
02.2019 - 09.2021
  • Provided valuable support during busy periods, contributing to successful operation under high pressure.
  • Utilised multi-line telephone system to manage incoming calls effectively.
  • Handled appointment scheduling to ensure smooth daily operations.
  • Prepared meeting rooms before and after use, maintaining a neat appearance at all times.
  • Completed data entry tasks whilst adhering to strict deadlines.
  • Administered mail distribution process, ensuring each department received its correspondence in a timely manner.
  • Ensured the availability of up-to-date content on company brochures and promotional material for prospective clients' use.
  • Coordinated office supplies orders to keep necessary materials available at all times.
  • Maintained accurate logs of visitor entries for security purposes.
  • Maintained an organised reception area for a professional business environment.
  • Managed phone calls, resulting in effective communication flow within the company.
  • Assisted with administrative tasks, improving overall functionality of the office.
  • Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
  • Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.

Education

BA MALAYALAM -

SN WOMENS COLLEGE
INDIA
07.2009 - 04.2012

Higher Secondary -

Govt. HSS
Vallikeezhu, Kollam, Kerala
06.2007 - 03.2009

HIGH SCHOOL -

Govt HSS
INDIA
06.2006 - 03.2007

Skills

  • Discretion and confidentiality
  • Organisational efficiency
  • Positive outlook
  • Ordering office supplies
  • Basic bookkeeping
  • Meeting room preparation
  • Patience and composure
  • Reliable punctuality
  • Billing experience
  • Front desk security protocols
  • Telephone operation
  • Hospitality standards
  • Filing system design
  • Good judgement
  • Customer Service
  • Calm under pressure
  • Invoice processing
  • Data Entry
  • Conflict Resolution

Timeline

Receptionist

NEW & ME
05.2021 - 06.2023

Receptionist

TAJ BEUTY SALOON
02.2019 - 09.2021

Receptionist

HYUNDAI,
08.2010 - Current

BA MALAYALAM -

SN WOMENS COLLEGE
07.2009 - 04.2012

Higher Secondary -

Govt. HSS
06.2007 - 03.2009

HIGH SCHOOL -

Govt HSS
06.2006 - 03.2007
SANDHYA RAJ . S