Sandra Bassit
Dubai
Summary
As i graduate Majoring Business Management development, I aim to boost the Business's effectiveness and customer relationship building. Leveraging sales strategies and effective communication, I've consistently enhanced client satisfaction and team performance. My approach combines analytical prowess with interpersonal skills, achieving notable revenue increases.
Overview
10
10
years of professional experience
Work History
Sales Manager
24/7 Yield Company
10.2023 - 07.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
Sales Representative
Al Bakrawi Company
05.2022 - 09.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
Administrative Assistant
Occi Design
10.2021 - 04.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Marketing Coordinator
Four Seasons Hotel
03.2020 - 07.2021
- Answered general marketing department inquiries by email, phone, and mail.
- Developed visually engaging marketing materials to support product launches and promotions.
- Collaborated with external agencies on advertising campaigns, ensuring alignment with overall marketing objectives.
- Composed daily posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram.
- Increased customer engagement through the creation of compelling social media content and strategies.
Marketing Assistant
Four Seasons Hotel
01.2019 - 02.2020
- Created engaging content for Pinterest, Facebook, and Instagram.
- Improved website traffic, monitoring analytics data to inform adjustments to content strategy and search engine optimization efforts.
- Supported content creation for corporate social responsibility initiatives to strengthen brand reputation.
- Conducted market research to gather insights, informing development of more effective marketing campaigns.
Assistant Teller Supervisor
Bank Al-Sharq
10.2017 - 12.2018
- Served as a reliable backup for supervisory roles during absences or high workload situations, maintaining smooth branch operations under pressure.
- Assisted in training new hires, ensuring a thorough understanding of company policies and procedures.
- Provided support to tellers during peak periods, effectively reducing wait times for customers.
- Participated in weekly team meetings, sharing ideas on how to improve branch operations and customer service levels.
Sales Associate Supervisor
HP
07.2014 - 08.2017
- Assist senior sales representative in managing clients accounts,generation leads,and maintaining customer relationships.
- Enhanced customer satisfaction through attentive service, product knowledge, and prompt issue resolution.
- Conducted regular performance reviews for sales associates, setting clear expectations and goals for professional growth and development.
Education
Business Administration And Management-Marketing
Edexcel
Damascus Syria06.2013
Skills
- Pack Office (Excel,Power Point,Word)
- Customer Communication
- Goals and performance
- Sales Reporting
- Sales Strategies
- Customer Relationship Building
- Business Development
visa status
Self-Employment Visa (own visa)
Languages
English
Bilingual or Proficient (C2)
Arabic
Bilingual or Proficient (C2)
Timeline
Sales Manager
24/7 Yield Company
10.2023 - 07.2024
Sales Representative
Al Bakrawi Company
05.2022 - 09.2023
Administrative Assistant
Occi Design
10.2021 - 04.2022
Marketing Coordinator
Four Seasons Hotel
03.2020 - 07.2021
Marketing Assistant
Four Seasons Hotel
01.2019 - 02.2020
Assistant Teller Supervisor
Bank Al-Sharq
10.2017 - 12.2018
Sales Associate Supervisor
HP
07.2014 - 08.2017
Business Administration And Management-Marketing
Edexcel
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