SANDRA MARIA PAWLAK
Sharjah
Summary
Motivated professional with extensive experience in medical registration and customer service, demonstrating client support, sales, and collaborative teamwork skills. Fluent in multiple languages, with excellent communication abilities and a dedicated focus on delivering exceptional customer satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Airport Agent
Emirates Airlines
01.2024 - 12.2024
- Assisting passengers with check-in and boarding procedures
- Providing customer service and resolving travel-related issues
- Ensuring compliance with security and safety regulations
Medical Register
Dentist Clinic "C.S. Uśmiechnij się"
08.2020 - 07.2021
- Managing patient records and appointment scheduling
- Coordinating with dental professionals
- Handling patient inquiries and administrative tasks
Medical Register
Greater Poland Center of Oncology
03.2016 - 04.2017
- Managing patient registration in oncology department
- Coordinating with medical staff in the radiotherapy ward
- Maintaining accurate patient records and scheduling
Wedding Planner
Manufaktura Marzeń
11.2016 - 02.2017
- Planning and coordinating wedding events for clients
- Managing client relationships and vendor partnerships
- Create detailed wedding timelines and checklists to keep planning on schedule
Medical Customer Client Support
Polyclinic "Raszyn" in Poznan
11.2015 - 01.2016
- Dentistry, proctology, surgery
- Respond to customer inquiries via phone, email, or chat promptly and professionally
- Assist clients with billing, insurance, and account management issues effectively
Education
Secondary School - undefined
IV Karol Kazimierz Kurpiński Secondary School
Leszno01.2012
Skills
- Communicativeness and ease of making contacts
- Responsibility
- Cash register service - transactions
- Cordiality
- Punctuality and reliability
- Problem-solving
- Teamwork and collaboration
- Friendly, positive attitude
Certification
- HOT STONES MASSAGE COURSE, TED Education School in Leszno, Feb 2014
- MAKE UP ARTIST COURSE, TED Education School in Leszno, Feb 2014
- FLORISTS COURSE, Eureka Course Center, Rzeszów, Aug 2020
LANGUAGES
Polish
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Germany
Beginner (A1)
Timeline
Airport Agent
Emirates Airlines
01.2024 - 12.2024
Medical Register
Dentist Clinic "C.S. Uśmiechnij się"
08.2020 - 07.2021
Wedding Planner
Manufaktura Marzeń
11.2016 - 02.2017
Medical Register
Greater Poland Center of Oncology
03.2016 - 04.2017
Medical Customer Client Support
Polyclinic "Raszyn" in Poznan
11.2015 - 01.2016
Secondary School - undefined
IV Karol Kazimierz Kurpiński Secondary School