Summary
Overview
Work History
Education
Skills
Languages
Timeline
Sandra Nakitto

Sandra Nakitto

Abudhabi

Summary

Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.

Overview

5
5
years of professional experience

Work History

Shift Supervisor

Starbucks by Alshaya International
Abudhabi
02.2020 - Current
  • Provided on-the-job training to new staff members.
  • Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
  • Resolved customer complaints and reported issues to senior management.
  • Served as a role model for other employees by demonstrating professional behavior at all times.
  • Assisted upper management with daily operations to meet standards of service and quality.

Barista

Tim Hortons by Apparel Group
Dubai
02.2019 - 12.2019
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Managed morning rush of customers daily with enthusiasm.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Operated cash registers to process customer payments.

Education

Diploma in Travel And Tourism By IATA - Travel And Tourism

Career Institute By IATA, Kampala-uganda
09-2015

Skills

  • Customer-Oriented
  • Inventory Control
  • Training and Mentoring
  • Staff Motivation
  • Business Administration
  • Cash Handling Ability
  • Conflict Resolution Techniques
  • Employee Training
  • Staff Management

Languages

Luganda
First Language
English
Advanced
C1

Timeline

Shift Supervisor - Starbucks by Alshaya International
02.2020 - Current
Barista - Tim Hortons by Apparel Group
02.2019 - 12.2019
Career Institute By IATA - Diploma in Travel And Tourism By IATA, Travel And Tourism

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Sandra Nakitto