SANDRINE ARNAUD
Dubai
Summary
Hardworking Associate Director knowledgeable about business practices in the Real Estate industry. Adept at supporting and enhancing operations with a decisive leadership style and strategic approach to decision making.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
22
22
years of professional experience
Work History
ASSOCIATE DIRECTOR - ASSETS LEASING
NAKHEEL
01.2021 - Current
- Managing Nakheel’s home rental portfolio, including 111 buildings in International City accounting for 6500 apartments and 1600 shops and 400 villas in Nad Al Sheba
- Manage 15 staff including internal leasing consultants in charge of new leases, renewal and terminations administrators and compliance team.
- After reviewing processes, successfully increased occupancy by 25% to reach 95% in 9 months and grown Business Unit revenue through reviewed pricing strategies.
- Working closely with Nakheel’s internal FM / maintenance teams as well as security and community management teams.
- Trained and developed department leaders and management staff for specific projects and ongoing operational needs.
- Assisted senior leadership in managing all aspects of operations.
- Assessed risks associated with team activities and implemented appropriate procedures to mitigate potential problems.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established team priorities, maintained schedules and monitored performance.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Implementation of clear processes for tenant mapping and activity approval and improved tenant’s retail offering in managed communities by improving quality and increasing income.
- Working closely with Trakhees authority management has resulted in improved documentation adherence and best practices followed.
DEVELOPMENT MANAGER
DUBAI HOLDING ASSET
05.2019 - 12.2020
- Managed corporate accounts across Dubai Holding’s built- to-lease Residential communities and Labour Camps
- Including Negotiating rates to retain and increase tenant leases
- Business development to win new tenants and increase occupancy from Executive staff to laborers, through own network as well as working with extensive Broker partnerships.
- Strengthen corporate tenant relations via regular communications and meetings.
- Expand corporate accounts through direct marketing and business development strategies.
- Assess company’s goals and ensure to offer consistent service and competitive rentals to retain tenants longer and achieve targets.
- Actively engaged in development and training of selected associated Brokers to bring new business across DAM communities and kept them informed of any tactical promotions and client centric excellence focus.
Operations Manager
Rocky Real Estate Brokerage
05.2017 - 04.2019
- Operations manager, led team of 30 comprising 8 support staff and 22 sales/leasing commercial and residential consultants, driven by individual sales targets and company incentives.
- I updated key operations processes including marketing, website portal listings and branding.
- Partnered in launching exclusive luxury off plan project during Cityscape 2017
- Established key agreements with all major developers in
- Dubai.
HEAD COMMERCIAL
BETTER HOMES LLC
04.2013 - 05.2017
- Managed team of 15 specialist commercial consultants, two administrators and project coordinators.
- Business development – found new opportunities mutually beneficial to company and landlords and managed to negotiate exclusive/non-exclusive leasing and sales contracts for full projects and individual units.
- Participated in company policy process implementation and sought strategies to evolve and stay ahead as market leaders in commercial Real Estate, including working closely with Government entities such as Dubai Land Department, RERA, and developers to implement new laws and work ethics in Dubai.
SENIOR SALES CONSULTANT
BETTER HOMES DUBAI
10.2007 - 03.2013
- Achieved Top 10 Salesperson title by consistently achieving sales targets and exclusive leases throughout Dubai, residential and commercial freehold offering.
- Advised and assisted international clients to achieve their goals of selling or buying property.
- Built up extensive network of clients and created numerous marketing materials to advertise and advise clients.
- Sourcing listings and clients for Better Homes.
OWNER DIRECTOR
MATTEO FOOTWEAR
01.2002 - 01.2007
- In collaboration with Matteo footwear, headed own agency and showroom employing three support staff.
- Established new shoe brand called “ICE”
- Business supplied high end retail stores in Johannesburg and surrounding areas with Italian leather men’s and ladies’ footwear.
Education
MBA - Business Administration And Management
Ascencia Business School
Paris, France2023
Some College (No Degree) - Professional Development
Exceed Custom Learning Solutions
DubaiHigh Performance Leadership -
CASS BUSINESS
Dubai04.2016
Continuous Real Estate Education - Real Estate
DREI
01.2014
Some College (No Degree) - Real Estate Laws And Best Practice
DREI
High School Diploma -
Lyttleton Manor
South Africa12.1987
Skills
- Inspire others to reach personal goals to achieve organizational critical deliverables
- Natural leader and problem solver
- Adept at dealing professionally with all nationalities
- Building strong business relationships
- Residential, Retail & Commerical Real Estate / ASSET MANAGEMENT
- Process Improvement
- Operational Efficiency
- Revenue Target Achievement
- Team Leadership
- MS Office
- Organizational Policies
- Recruiting and Interviewing
- Business Management Principles
Languages
English
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
Afrikaans
Advanced (C1)
Timeline
ASSOCIATE DIRECTOR - ASSETS LEASING
NAKHEEL
01.2021 - Current
DEVELOPMENT MANAGER
DUBAI HOLDING ASSET
05.2019 - 12.2020
Operations Manager
Rocky Real Estate Brokerage
05.2017 - 04.2019
HEAD COMMERCIAL
BETTER HOMES LLC
04.2013 - 05.2017
SENIOR SALES CONSULTANT
BETTER HOMES DUBAI
10.2007 - 03.2013
OWNER DIRECTOR
MATTEO FOOTWEAR
01.2002 - 01.2007
MBA - Business Administration And Management
Ascencia Business School
Some College (No Degree) - Professional Development
Exceed Custom Learning Solutions
High Performance Leadership -
CASS BUSINESS
Continuous Real Estate Education - Real Estate
DREI
Some College (No Degree) - Real Estate Laws And Best Practice
DREI
High School Diploma -
Lyttleton Manor
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