Sandrine Nshimirimana
Alain
Summary
Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
High-energy Zumba Instructor dedicated to providing fun and engaging experience to clients.
Overview
4
4
years of professional experience
Work History
Receptionist, Accounts Receivable
Alpha Fitness Gym
2022.07 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Zumba Instructor
Alpha Fitness Gym
2022.07 - Current
- Improved participants'' fitness levels through engaging and challenging dance moves.
- Enhanced overall workout experience by incorporating diverse music selections and dance styles.
- Boosted client satisfaction with personalized attention to individual needs and modifications.
Airbnb Host
Self-employeed
2020.09 - 2023.06
- Enhanced guest satisfaction by providing personalized recommendations for local attractions and dining options.
- Streamlined the booking process for guests with efficient communication and prompt responses to inquiries.
- Maintained high occupancy rates through effective marketing strategies on various online platforms.
- Ensured a clean and welcoming environment by conducting thorough inspections and addressing maintenance issues in a timely manner.
Zumba Fitness Instructor
Fitness Junction Gym
2021.01 - 2022.04
- Enhanced client satisfaction by providing high-energy, engaging Zumba classes tailored to various skill levels.
- Improved participant retention rates with consistent class structure and personalized attention to individual progress.
- Promoted a positive, inclusive environment for all participants, fostering a sense of camaraderie among class members.
Bids Proposals Coordinator
MicroNet Computers Limited
2019.10 - 2020.02
- Enhanced proposal win rates by developing and implementing a streamlined bid process.
- Increased efficiency in the proposal development process by creating and maintaining a comprehensive library of reusable content.
- Ensured timely delivery of proposals by effectively managing deadlines and prioritizing tasks.
- Collaborated with cross-functional teams to gather pertinent information for proposal submissions, resulting in higher quality bids.
Education
BBA - Business Administration And Management
International Leadership University
Bujumbura 12.2018
Skills
- Customer service orientation
- Excellent communication
- Customer Service
- Safety Understanding
- Group motivation
- Attention to detail
- Financial management
- Positive attitude
- Database Uploading
Languages
English
French
Swahili
Rwandese
Uganda
Timeline
Receptionist, Accounts Receivable
Alpha Fitness Gym
2022.07 - Current
Zumba Instructor
Alpha Fitness Gym
2022.07 - Current
Zumba Fitness Instructor
Fitness Junction Gym
2021.01 - 2022.04
Airbnb Host
Self-employeed
2020.09 - 2023.06
Bids Proposals Coordinator
MicroNet Computers Limited
2019.10 - 2020.02
BBA - Business Administration And Management
International Leadership University