Saneha Rasheed
Dubai,UAE
Summary
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work History
Receptionist
Samah M Beauty
Lahore, UAE
06.2023 - 09.2024
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
- Handled appointment scheduling to ensure smooth daily operations.
- Managed phone calls, resulting in effective communication flow within the company.
- Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
- Upheld confidentiality with sensitive information handling procedures.
Cashier supervisor
Samah M Beauty
Lahore, Pakistan
06.2022 - 06.2023
- Enhanced customer satisfaction by efficiently processing transactions.
- Solved customer complaints for an improved store reputation.
- Achieved smooth checkout process with diligent cash handling.
- Processed payments to expedite customer service.
- Balanced cash registers, maintained accurate financial records.
- Trained new staff members for enhanced productivity.
Education
High School Diploma - Pre Medical
Kinnaird College For Women
Lahore 09.2019 - 08.2021
Skills
- Customer service
- Telephone etiquette
- Microsoft office proficiency
- Appointment scheduling
- Multitasking efficiency
- Visitor management
- Record keeping
- Reception area maintenance
Languages
English
Advanced
Hindi
Fluent
Affiliations
- Music
- Writting
References
References available upon request.
Timeline
Receptionist
Samah M Beauty
06.2023 - 09.2024
Cashier supervisor
Samah M Beauty
06.2022 - 06.2023
High School Diploma - Pre Medical
Kinnaird College For Women
09.2019 - 08.2021
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