Saneha Rasheed
Dubai,UAE
Summary
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work history
Receptionist
Samah M Beauty
Lahore, UAE
2023.06 - 2024.09
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
- Handled appointment scheduling to ensure smooth daily operations.
- Managed phone calls, resulting in effective communication flow within the company.
- Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
- Upheld confidentiality with sensitive information handling procedures.
Cashier supervisor
Samah M Beauty
Lahore, Pakistan
2022.06 - 2023.06
- Enhanced customer satisfaction by efficiently processing transactions.
- Solved customer complaints for an improved store reputation.
- Achieved smooth checkout process with diligent cash handling.
- Processed payments to expedite customer service.
- Balanced cash registers, maintained accurate financial records.
- Trained new staff members for enhanced productivity.
Education
High School Diploma - Pre Medical
Kinnaird College For Women
Lahore 2019.09 - 2021.08
Skills
- Customer service
- Telephone etiquette
- Microsoft office proficiency
- Appointment scheduling
- Multitasking efficiency
- Visitor management
- Record keeping
- Reception area maintenance
Languages
English
Advanced
Hindi
Fluent
Affiliations
- Music
- Writting
References
References available upon request.
Timeline
Receptionist
Samah M Beauty
2023.06 - 2024.09
Cashier supervisor
Samah M Beauty
2022.06 - 2023.06
High School Diploma - Pre Medical
Kinnaird College For Women
2019.09 - 2021.08