Sangeetha Devendran
Dubai
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
10
10
years of professional experience
Work History
Senior Administrative Manager
Gargash Motors & General Trading LLC
01.2017 - Current
- Spearheaded initiatives aimed at reducing waste and improving efficiency throughout organization''s operations.
- Interviewed, recruited and onboarded new staff for high-performing administration teams.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Evaluated employee performance through regular assessments, identifying areas for improvement and providing actionable feedback for career growth.
- Monitor, control and interpret all relevant administration documentation to ensure correct policy, standards and procedures are being applied and adhered to. Ensure relevant information is communicated to required stakeholders and other sections as required. Maintain prompt system for acceptance and delivery of admin documents.
- Oversee the implementation and functioning of admin systems through close coordination with the IT support teams. Generate reports, ensure admin systems are utilized effectively to collate analyze and retrieve data and that any issues are addressed with respective stakeholders.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Managed high-level executive calendars while coordinating travel arrangements to maximize time efficiency during business trips.
- Created reports, presentations and other materials for executive staff.
- Coordinated customer, vendor and stakeholder relations for smooth communication flows.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Mentored junior staff members in administrative best practices, contributing to overall improvement in team capabilities.
- Completed bi-weekly payroll for 150 employees.
General Office Administrator
Gargash Motors & General Trading LLC
01.2014 - 12.2016
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Established team priorities, maintained schedules and monitored performance.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
- Improved workflow efficiency by proactively identifying areas for improvement and implementing solutions to optimize productivity.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Supported executive-level staff with daily tasks such as calendar management, travel arrangements, and document preparation.
- Established strong relationships with vendors, negotiating favorable terms to optimize cost-effectiveness for company.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Ensured timely completion of projects by coordinating workflow, setting deadlines, and monitoring progress.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Managed senior-level personnel working in marketing and sales capacities.
- Managed and properly accounted for petty cash issued to facilitate general office activities.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
Education
Bachelor of Engineering - Aeronautical Engineering
Anna University
India05.2013
MBA - Aviation Management And Operations
Coventry University
United Kingdom12.2017
Skills
- Human Resources
- Planning and Prioritization
- Policy Development
- Project Management
- Payroll Control
- Administrative Management
- Staff Management
- Business Administration
- Vendor Relationship Management
- Time Management
- Operational Standards Development
- Budgeting and Expense Monitoring
- Office Management
- Hiring and Training
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Telugu
Bilingual or Proficient (C2)
Malayalam
Advanced (C1)
Timeline
Senior Administrative Manager
Gargash Motors & General Trading LLC
01.2017 - Current
General Office Administrator
Gargash Motors & General Trading LLC
01.2014 - 12.2016
Bachelor of Engineering - Aeronautical Engineering
Anna University
MBA - Aviation Management And Operations
Coventry University
Similar Profiles
Zahur ShaikhZahur Shaikh
MANAGER at VENDBOX VENDING LLC, -UAEMANAGER at VENDBOX VENDING LLC, -UAE
Winnie Wairimu KariukiWinnie Wairimu Kariuki
Sales & Customer Service Executive at Gargash Motors and General Trading LLCSales & Customer Service Executive at Gargash Motors and General Trading LLC
RUSSELL HOYTRUSSELL HOYT
General Manager/Partner at Vehicle Accessory Center, LLC, Ford Accessory Distributor West, LLC, General MotorsGeneral Manager/Partner at Vehicle Accessory Center, LLC, Ford Accessory Distributor West, LLC, General Motors