Sanghamitra Sinha

• Acting as Key Account Manager with direct involvement in marketing and sales.
• Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
• Elevated account management by predicting potential competitive threats and outlining proactive solutions.
• Boosted customer satisfaction by providing teams with training and skills to optimize service delivery in alignment with individual needs.
• Maintained responsibility of sales, contracts, negotiations and reporting for account worth over AED 25M.
• Drafted and enacted agreement for development of travel products.
• Consistently achieved top ranking in revenue and profit growth.
• Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
• Generated advertising brochure for vendor use.
• Informed customers of promotions to increase sales productivity and volume.
• Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
• Prepared and delivered presentations to customers to highlight offerings and secure new business.
• Identified new targets, developed new business opportunities and presented product lines to customers.
• Ensure compliance in all aspects of business procedures.
• Attend all the conferences and programs on behalf of the company.
• Creating ideas to increase the reach of Social Media Accounts.
• Prepare MIS report for corporate for budgeting of Travel.
• Negotiating deals with Airlines, Hotels, Car suppliers and Travel insurance companies.
• Conduct follow-up meetings with prospective and non-active clients.
• Maintaining data through Sales Funnel, Daily and Weekly Reports and calendars

• Acting as Business Development Executive for UAE, with direct involvement in sales.
• Follow ups with a client about the services.
• Conduct survey with clients about complaints for improvement of service.
• Prepare MIS report for corporate for budgeting of Travel.
• Gives presentation and suggestions for reducing the cost on Travel.
• Expertly advice corporate on Group Fares for a particular airline.
• Negotiate deal on the behalf of client.
• Client retention and relation management.
• Proficiently maintaining relationships with Key corporate clients of UAE.
• Maintaining data through Sales Funnel, Daily and Weekly Reports and calendars
• Negotiating deals with Airlines, Hotels, Car suppliers and Travel insurance companies.
• Conduct follow-up meetings with prospective and non-active clients.
• Acquire new business through cross selling, exhibit high visibility with customers on a regular basis through regular meeting s Visit to clients (After Lead is converted i n to negotiation/ technical discussion/ closure).
• Manage and develop key stakeholder relationships including the Executive Board, the Sales team, and outside Agencies.
• Can efficiently work on GTA, DOTW, Expedia and work related software’s.
• Can design Leisure holiday packages inbound/Outbound and MICE.

• Acting as Business Development Manager for UAE, with direct involvement in sales.
• To ensure performance of the Sales team meets clients requirement.
• Follow ups with a client about the services.
• Conduct survey with clients about complaints for improvement of service.
• Prepare MIS report for corporate for budgeting of Travel.
• Gives presentation and suggestions for reducing the cost on Travel.
• Expertly advice corporate on Group Fares for a particular airline.
• Negotiate deal on the behalf of client.
• Training to Sales executive so they provide most convenient and Economical solutions to corporate.
• Designed and written the content for official website of Ocean Air Travel.( http://www.oceanairtravels.com/-).
• Client retention and relation management.
• Proficiently maintaining relationships with Key corporate clients of UAE.
• Negotiating deals with Airlines, Hotels, Car suppliers and Travel insurance companies.
• Tap new customers in respective area.
• Visit new travel agents and give presentation about our company profile.
• Working with the visa team for UAE visas and visas for other countries (especially African countries).
• Conduct follow-up meetings with prospective and non-active clients.
• Extend marketing support and field induction to sales executive.
• Short listing candidates for Executive position.
• Check reports prepare by juniors and Make final sales target reports to be presented in monthly meetings.
• Manage and develop key stakeholder relationships including the Executive Board, the Sales team, and outside Agencies.
• Can efficiently work on GTA, DOTW, Expedia and work related software’s.
• Can design Leisure holiday packages inbound/Outbound and MICE.
• Devised SWOT analysis to create and execute business plan supporting achievement of established quotas.

· Coming up with new strategies to establish new market segments and increase revenue.

· Having extensive experience of Marketing in International Locations as UAE, Ghana.

· Designing, implementing and facilitating an effective local & national marketing strategy.

· Mostly for the advertisement on Print Media and Social Networking sites.

· Carrying out effective research & intelligence into competitor products & other trends.

· Skillfully designed and implemented sales and marketing strategies.

· Dev eloping a marketing team to implement strategy & delivering on objectives.

· Monitoring & reporting to senior managers on the effectiveness of strategies.

· Responsible for all corporate marketing, researching and planning campaigns, including the delivery and results for key strategic initiatives.

· Acting as a Tour Sales and Marketing Manager for UAE and Ghana with direct involvement in marketing & handling of operations for these destinations.

· Visiting new travel agencies for selling the portal.

· Maintaining and retaining relationship with the existing travel agencies.

· Work towards completing of targets set by Management along with my team.

· Achieved targets consistently more than expected every month.

· Proficiently maintaining relationships with key corporate clients of UAE and Ghana.

· Direct reporting to General Manager of Satguru Travels.

· Generation of monthly team sales reports along with individual performance reports of sales team.

• Roles and Responsibilities:.
• Maintaining HR and Payroll data.
• Omitting any discrepancy in the accounts.
• Processing the payroll.
• Pursued learning opportunities to advance knowledge and take on leadership position.
• Contributed to team success by completing jobs quickly and accurately.
• Continuously checked for quality assurance according to strict guidelines.
• Worked on Lotus Notes, Mainframe. Citrix, Total Benefits Administration, 401(k) plans
• Worked with Serco for process tale over as the pilot batch

• Roles and Responsibilities:.
• Maintaining accounts.
• Handling inbound and outbound calls
• Calling on accounts for payments.
• Maintaining the records of the clients.
• Reporting of the whole team to the Team Lead.
• Worked on several process related software.
• Got rewarded employee of the month several times.

Roles and Responsibilities

• Maintaining HR and Payroll data.
• Omitting any discrepancy in the accounts.
• Processing the payroll.
• Continuously checked for quality assurance according to strict guidelines.
• Running the gross to net reports.
• Generating pay slips.
• Pursued learning opportunities to advance knowledge and take on leadership position.
• Contributed to team success by completing jobs quickly and accurately.
• Worked on Lotus Notes, Mainframe. Citrix, Total Benefits Administration, 401(k) plans.
• Worked with clients like United Airlines, Caterpillar, Boeing, Mervyn etc.