· Result-oriented professional with 8 years of experience in business development, emerging technology consulting, stakeholder management, business communication and go to market strategy; currently associated with Tech Mahindra Ltd., as AVP – Emerging Technology
· Delivered large and complex outsourcing projects, allied digital transformation via emerging enterprise technologies, and established strategic governance for customers in either a B2B / B2C environment, managing global clients and partner vendor ecosystem as a part of premier Global Leadership Cadre (GLC)
· Experienced in collaborating with C-suite level executives for mapping business requirements and cross-functionally collaborating with global support teams across presales, finance, domain, legal and operations to chalk out the requisite enterprise level digital roadmaps
· Led a team of 10+ consultants aligned for delivering agile digital projects in areas like blockchain, metaverse, tokenization, process automation, analytics, conversational AI, omnichannel and strategy consulting for leading global enterprises
Consulting and Business Development:
· Leading Global growth strategy for Blockchain and regional business development for immersive technology / Metaverse consumer and industrial business
· Established the company's BPO division and acquired 20+ enterprise clients in business verticals across telecom, retail, hospitality, real estate, and government for the Middle East geography
· Built and administered an Annuity P&L of USD $7 million+ for outsourcing and digitization projects in the Middle East
· Won multi-year projects large and strategic enterprises like Vodafone Qatar, DP World, Landmark, Ooredoo Qatar, Blinx and Ministry of Finance in fields like blockchain, metaverse, robotic process automation, outsourcing call center and back-office operations, analytics projects, strategy, digital marketing and UI/UX domain consulting
Leading Cross Functional Teams:
· Led teams of more than 10+ delivery and support units in developing a customized and innovative technical and commercial business cases
· Coached global support departments in developing a custom solution that showcased business levers to achieve an operations cost reduction of up to 20–30% for prospective clients
Business Communication and Presentation:
· Fostered relationship and communications with CXOs of large enterprises and ensured timely governance establishment across key stakeholders in client organizations
· Adept in leadership presentations and proof of concept strategy building to devise best business return on investment
· Assured client engagement and satisfaction, customer retention, and profit and loss (P&L) health check for existing clients
· Authored Master Services Agreements (MSA) / Scope of Work (SOW) legal documents basis the client’s business needs and expected outcomes
Go to Market Strategy:
· Headed the go-to-market strategy in the UAE, Oman, Qatar, and Saudi Arabia via the 10+ organic and inorganic technology and services alliance partners
· Orchestrated more than 30+ large and strategic deals in the areas of automation, conversational AI, customer experience, and platform digitization with the aid of the firm's wider ecosystem and alliance partners
Design Thinking:
· Designed locomotive components on Unigraphics software. As a part of the induction agile new product development project, also developed an alternative design for hybrid hand loom to improve output efficiency of manual production
· Awarded recognition for best outgoing trainee among a batch of 45 trainees
Management Consulting
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