SANISHA BIDURAJ
Abu Dhabi
Summary
HR and Recruitment professional with 10 years of diverse experience, including 6 years specializing in recruitment, operations, front office management, customer service, HR operations, payroll, and banking. Adept at streamlining processes, fostering employee engagement, and ensuring compliance with organizational policies and industry standards. Strong interpersonal and analytical skills with a commitment to delivering exceptional service and optimizing workforce efficiency.
Overview
17
17
years of professional experience
1
1
Certification
Work History
HR Recruitment officer
SAA Technical and Specialized Services
02.2024 - Current
- Source qualified candidates for various roles, including Engineers, IT professionals, HR, Admin, Technical Clerical staff, Doctors, Nurses, etc
- Both expatriate and Emirati
- Utilize LinkedIn, Naukri, Nafis, and Indeed for candidate sourcing
- Maintains and tracks records for employees by recording the hiring, transfer, termination and change in job classification
- Lead and supervise a team to meet recruitment and mobilization goals
- Ensuring recruitment practices align with labor laws and company policies
- Conduct head-hunting for specialist positions
- Working closely with department managers to identify staffing needs and strategies
- Participate in job fairs and recruitment events
- Preparing offer letters
- Build relationships with universities, professional organizations, and recruitment agencies
HR and Recruitment Officer
ResMod Labors Supply (ResModTec)
07.2023 - 01.2024
- Provide support in managing applicant flow and maintaining
- Applicants flow statistical data
- Sourcing candidates Job posting Maintain database of qualified professionals to rapidly respond to talent management needs
- Maintain all recruitment paper and electronic files including internal postings for all open positions
- Handle mobilization and demobilization of candidates Candidate communications All other HR and recruitment-related duties
- Visa processing
- Sourcing CVSs through various job portal, LinkedIn etc
- Screening candidates
- Hired employees and initiated new hire paperwork process
- Promptly corresponded with applicants and coordinated and conducted interviews
- Followed up with leads to explain application process and answered questions to increase interest
- Reduced time-to-fill for open positions by proactively cultivating robust talent pipeline through various sourcing techniques
- Streamlined interview process, resulting in more efficient candidate evaluation and faster decision-making by hiring teams
- Improved overall hiring quality by partnering with department managers to develop detailed job descriptions and requirements for each role
- Evaluated applicant qualifications against position requirements, identifying top candidates for further consideration by hiring managers
- Managed offer negotiation process between candidates and hiring managers, securing mutually beneficial agreements that contributed to long-term employee satisfaction levels
- Implemented innovative sourcing techniques to identify passive candidates in competitive industries, resulting in expanded pool of qualified prospects
- Pre-screened resumes prior to sending to corporate hiring managers for consideration
- Completed human resource operational requirements by scheduling and assigning employees
- Coordinated implementation of people-related services, policies and programs through departmental staff
- Explained human resources policies, procedures, laws, standards, and regulations to each employee
Recruitment and Marketing officer
Alchemy Business Services Ltd
08.2022 - 06.2023
- Candidate Selection - through Job-portals (LinkedIn, Job portal)
- Identifying and recruiting prospective candidates using variety of channels
- Assessing candidates to ensure qualification match, cultural fit, and compatibility
- Conducting confidential interviews, checking references
- Negotiated salaries and billing rates with candidates
- Follow up with clients and assist with candidate's transition and onboarding process
- Present shortlisted candidates and provide detailed profile summaries
- Issue offer letter, contract renewal and Advertising
Officer - Full Time
TELFORD INTERNATIONAL LTD
06.2015 - 08.2019
- Company Overview: ABU DHABI
- Handling Reception includes Responding to phone calls and Customer enquiries, File Management
- Responsible for new employee Identity cards & stationary kits
- Interacted with Vendors for Stationeries and supplies
- Event Management, Seat Management and other Duties as assigned
- Screening candidates
- Assisting in HR activities
- Prepared and processed Local Purchase Orders (LPOs) for the Project Management team, ensuring accuracy and compliance with company policies
- Managed and directed incoming calls to the appropriate department, ensuring efficient communication and timely resolution of inquiries
- Acted as the first point of contact for clients, customers, or internal staff, providing accurate information and assistance as needed
- ABU DHABI
Customer Service Officer
HSBC BANK
12.2010 - 07.2011
- Solving customer query mails and revert
- Ensuring customer satisfaction
- Meet and greet, answering of telephones, providing information to the public in a professional and courteous manner
- Updating the customer information and record the data
- Solving the customer complaints in a polite manner
Executive and Verification Officer and HR ASSISTANT
CITI BANK
08.2009 - 10.2010
- Ensured proper filing and record keeping by accurately entering information in timely manner consistent with office guidelines
- Compel MIS Reports from various division and report to Management
- Coordinated with employees with regards to Resignations, Relieving and Experience letters
- Handled separation process from Exit interview till Full & Final settlement
- Payroll
- Managed onboarding process for new hires, ensuring a smooth transition into the company culture and team dynamics
- Participated in recruiting efforts by reviewing resumes, conducting phone screens, and assisting with interview scheduling when needed
- Assisted with payroll processing duties including timecard approvals, adjustments, and resolving discrepancies promptly to ensure accurate compensation for all employees
- Conducted exit interviews for departing employees in order to gather valuable feedback regarding their experience at the company
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database
- Answered and redirected incoming phone calls for office
- Screened applicant resumes and coordinated both phone and in-person interviews
- Organized new employee orientation schedules for new hires
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures
- Created and completed personnel action forms for hires, terminations, title changes and terminations
CREDIT CARD VERIFICATION Officer
STANDARD CHARTERED BANK
11.2007 - 05.2009
- Verify card details with given record to process card
- Ensure customer record with Cibil verification done
- Completing given task and achieve month end target
- Medicare billing of patients after Appointment is completed
- Checking information with customer if details mismatch
- Arranging documents for customer if required
- Filing, Faxing, Photocopying and Emailing records
- Enhanced the quality of verifications by conducting comprehensive research and investigation into applicant backgrounds
- Increased accuracy in verification processes by implementing thorough checks and attention to detail
Education
MBA - Human Resources
Alagappa University
01.2012
Bachelor of Arts - ENGLISH
Madras University
01.2010
High School Diploma -
RSSM
01.2007
Secondary Education -
St. Anne's
01.2003
Skills
- Technical Prowess
- Professionalism
- Multi-Tasking Capabilities
- Organizational abilities
- Complaint Resolution
- Effective Communication & Interpersonal Skills
- HR operations
- Employee Relations
- Recruitment
- Human Resources
- Social recruiting skills
- Expertise in LinkedIn recruitment
- Communication Skills
- Project Management
- Administration
Certification
- Certified Human Resource Management Professional (CHRMP), AIPS (American Institute of Professional Studies)
- Naukri Gulf Recruiter Certification
Languages
English
Malayalam
Tamil
Personal Information
- Date of Birth: 11/01/88
- Nationality: Indian
- Driving License: 2389645
- Marital Status: Married
- Visa Status: On Husband Visa
Timeline
HR Recruitment officer
SAA Technical and Specialized Services
02.2024 - Current
HR and Recruitment Officer
ResMod Labors Supply (ResModTec)
07.2023 - 01.2024
Recruitment and Marketing officer
Alchemy Business Services Ltd
08.2022 - 06.2023
Officer - Full Time
TELFORD INTERNATIONAL LTD
06.2015 - 08.2019
Customer Service Officer
HSBC BANK
12.2010 - 07.2011
Executive and Verification Officer and HR ASSISTANT
CITI BANK
08.2009 - 10.2010
CREDIT CARD VERIFICATION Officer
STANDARD CHARTERED BANK
11.2007 - 05.2009
Bachelor of Arts - ENGLISH
Madras University
High School Diploma -
RSSM
Secondary Education -
St. Anne's
MBA - Human Resources
Alagappa University
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