Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Team Leader Sales - I & C Division
Al Mazroui Engineering company LLC
Abu Dhabi , United Arab Emirates
01.2017 - Current
Reported on team performance to higher leadership, proactively offering action for areas of improvement.
Customized promotional strategies to meet needs of different clients, products and services.
Conducted regular market assessments to stay current on trends and maintain readiness for changes.
Implemented effective sales techniques leading to better conversion rates.
Optimised Salesforce database to maintain well-organised data and improve team efficiency.
Developed pricing structures based on historical and current trends, competitor activities and supply chain data.
Motivated team members to exceed established sales targets, creating incentives to increase morale.
Negotiated deals with suppliers, securing optimal prices for products sold.
Identified potential markets, expanding business opportunities for the company.
Reviewed contracts and sales proposals to verify quality and guideline compliance.
Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities.
Sales Engineer - Instrumentation&Control Division
Al Mazroui Engineering Company LLC
Abu Dhabi, UAE
01.2010 - 01.2017
Develop, build, and maintain the client base of corporate accounts and prepare sales action plans and strategies and schedule sales activity
Manage the sales process at each stage from inquiry stage to order placement and follow up for sales and service activities
Work with suppliers to offer methodological support and ensure efficient communication between sales and other departments to fulfil client requirements
Manage technical and commercial presentations on client’s request and attend technical clarification meetings and involved in Investigating and troubleshooting customer complaints on Instrumentation products and its accessories
Establishes the Preventive maintenance schedules for the Installed OEM Products with their recommendations in order to ensure the maximum durability of the Equipment’s at site
Maintain sales activity records and providing feedback to the management on the sales process and actively participate in sales meetings
Also coordinate with the registration team for prequalification of principal companies with various clients
Responsible for site supervision for the installation & commissioning of various valves and valve repairs including ball valves, butterfly valves and safety relief valves, etc
Attending equipment breakdowns, diagnose faults, identify parts needed to be refurbished and complete repair activities
Performed and supervised the disassembly, inspection, measuring, reassembly, and testing of valves (Our OEM products) at client’s service facilities
Repairs, installation & Commissioning of Valves & field Instruments
Follow all schematics and documented procedures in accordance with all Client Quality / HSE requirements
Worked on planned shutdowns effectively and adhere to all site safety and performance requirements
Communicate timely updates to management, co-workers, and customers to ensure timely and successful completion of job responsibilities and responsible for Developing long-term Strategies for business growth and customer focused performance
Enhanced customer experience by providing detailed product information and demonstrations.
Prepared accurate cost estimations on equipment installation and maintenance.
Boosted sales performance through strategic market analysis and forecasting.
Secured new business contracts for company growth with effective client presentations.
Managed a portfolio of accounts, effectively balancing competing demands whilst maintaining service quality standards.
Education
Bachelor’s degree - Electronics & Communication Engineering