Summary
Overview
Work history
Education
Skills
Languages
References
Timeline
Generic
SANJAY SURESH

SANJAY SURESH

Summary

A competent professional with a proven track record in managing multiple branches and overseeing procurement, accounts, and administrative activities. Adept at customer complaints management, ensuring timely and positive resolutions. Demonstrated expertise in procurement and inventory management, data entry, invoice payments, and MIS reporting.

Overview

14
14
years of professional experience

Work history

Restaurant Manager

Godavari Andhra Restaurant
UAE
04.2023 - Current
  • Currently handling 2 branches (50 Staff) with all Procurement, accounts and all admin related activities
  • Procurement Management: Ensuring daily procurements are being done
  • Inventory Management
  • Data Entry: Entering all daily activities of Stocks, Vendor payments, Invoice details etc.., Invoice Payments: Initiating Invoice Payments in providing necessary details to accounts team for all vendor payments
  • MIS Reports: Creating and sending Daily Incomes and expenses Report to management
  • Customer Complaints Management: Managing all refund related complaints with Talabat & Noon and providing timely and positive resolution within TAT.

Customer Service & Admin Officer

IBC Resorts
Bangalore
08.2018 - 08.2023
  • Responsible for negotiating and promoting resort for corporate level with package details and to further close the deals and further handling the entire Procurement, administration and Customer Service.

Project Coordinator

Ocean Interiors
Bangalore
08.2011 - 08.2018
  • Single point of contact for all Bangalore related Projects, Document controls, preparation of contracts, Site visits, Procurements & Negotiation.

Sales Supervisor

Vijay Stones & Marbles
Bangalore
07.2010 - 07.2011
  • Responsible for calling major projects and promoting Sales by providing competitive quotes to customers and negotiating.

Education

Skills

  • Procurement procedures
  • Inventory control
  • Flexibility and adaptability
  • Customer service
  • Project coordination

Languages

English
Hindi
Kannada
Telugu
Tamil

References

References will be provided upon request

Timeline

Restaurant Manager

Godavari Andhra Restaurant
04.2023 - Current

Customer Service & Admin Officer

IBC Resorts
08.2018 - 08.2023

Project Coordinator

Ocean Interiors
08.2011 - 08.2018

Sales Supervisor

Vijay Stones & Marbles
07.2010 - 07.2011

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SANJAY SURESH