SANJAY SURESH
Summary
A competent professional with a proven track record in managing multiple branches and overseeing procurement, accounts, and administrative activities. Adept at customer complaints management, ensuring timely and positive resolutions. Demonstrated expertise in procurement and inventory management, data entry, invoice payments, and MIS reporting.
Overview
14
14
years of professional experience
Work history
Restaurant Manager
Godavari Andhra Restaurant
UAE
2023.04 - Current
- Currently handling 2 branches (50 Staff) with all Procurement, accounts and all admin related activities
- Procurement Management: Ensuring daily procurements are being done
- Inventory Management
- Data Entry: Entering all daily activities of Stocks, Vendor payments, Invoice details etc.., Invoice Payments: Initiating Invoice Payments in providing necessary details to accounts team for all vendor payments
- MIS Reports: Creating and sending Daily Incomes and expenses Report to management
- Customer Complaints Management: Managing all refund related complaints with Talabat & Noon and providing timely and positive resolution within TAT.
Customer Service & Admin Officer
IBC Resorts
Bangalore
2018.08 - 2023.08
- Responsible for negotiating and promoting resort for corporate level with package details and to further close the deals and further handling the entire Procurement, administration and Customer Service.
Project Coordinator
Ocean Interiors
Bangalore
2011.08 - 2018.08
- Single point of contact for all Bangalore related Projects, Document controls, preparation of contracts, Site visits, Procurements & Negotiation.
Sales Supervisor
Vijay Stones & Marbles
Bangalore
2010.07 - 2011.07
- Responsible for calling major projects and promoting Sales by providing competitive quotes to customers and negotiating.
Education
Skills
- Procurement procedures
- Inventory control
- Flexibility and adaptability
- Customer service
- Project coordination
Languages
English
Hindi
Kannada
Telugu
Tamil
References
References will be provided upon request
Timeline
Restaurant Manager
Godavari Andhra Restaurant
2023.04 - Current
Customer Service & Admin Officer
IBC Resorts
2018.08 - 2023.08
Project Coordinator
Ocean Interiors
2011.08 - 2018.08
Sales Supervisor
Vijay Stones & Marbles
2010.07 - 2011.07